Family Outreach Case Manager

Central Nebraska Community Action Partnership, Inc.; Grand Island (NE); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health, Dental, Vision, and Life

PTO

11 paid holidays

Birthday off

Employer-matched retirement (up to 3%)

Professional development

Employee Assistance Program

Job summary

Central Nebraska Community Action Partnership, Inc. is seeking a position to provide a variety of support services to help individuals overcome crises. The role includes assisting clients with housing, financial education, goal setting, and connecting to resources.

The position requires documenting progress during home visits, maintaining organized records, and upholding program policies. It offers full-time hours with benefits and a focus on compassionate client service.

Qualifications

• High school diploma or GED required (Bachelor's degree in human services or related field preferred)
• Valid driver's license
• 1-3 years of experience in human services or related field

Responsibilities

• Complete the agency intake form and input into the agency system
• Provide ongoing support and document families’ progress via home visits, calls, and written correspondence
• Maintain a non-judgmental attitude toward clients and CNCAP staff
• Assess clients and determine possible assistance through resources
• Create family plans with short and long-term attainable goals
• Ensure files have necessary paperwork for participants
• Adhere to CNCAP policies and procedures
• Promote the program and agency professionally

Skills

Problem solving

Case management

Time management

Organizational skills

Teamwork

Education

High school diploma or GED

Bachelor's degree in human services or related field (preferred)

Tools

Word

Excel

PowerPoint

Databases

Job description

POSITION SUMMARY: Provide a variety of support services to help individuals overcome a crisis situation. This individual will be responsible in helping people secure housing, provide financial education, setting goals and linking clients to resources.

ROLE AND RESPONSIBILITIES

1. Responsible for completing the agency intake form and inputting it into the agency system.
2. Provide ongoing support and document families’ progress toward goals via regular home visits, phone calls, and written correspondence
3. Maintain a non-judgmental attitude toward clients and other CNCAP staff
4. Ensure clients are assessed and determine possible assistance through resources
5. Create family personal plans to develop short and long-term attainable goals with individuals
6. Ensure files are complete with the necessary paperwork for individuals participating in the program
7. Adhere to all CNCAP-related policies and procedures
8. Promote the program and agency in a positive and professional manner

QUALIFICATIONS

1. High school diploma or GED required (Bachelor's degree in human services or related field preferred)
2. Valid driver's license
3. 1-3 years of experience in human services or related field

SKILLS & ABILITIES

1. Problem-solving/ communication skills
2. Case management
3. Knowledge of word, excel, PowerPoint, and databases
4. Excellent time-management and organizational skills
5. Demonstrated ability to work with others

SCHEDULE: Monday-Thursday: 7 am - 5 pm or Monday-Friday: 8 am - 4 pm

REPORTS TO: TBD

JOB STATUS: Full-Time, 40 hours per week

PAY: $18.50 - $20.25 (depending on qualifications)

This position will remain open until filled.

BENEFITS:

• Health, Dental, Vision, and Life insurance
• Generous leave accrual (PTO)
• 11 paid holidays
• Paid birthday off
• Employer-matched retirement (up to 3%)
• Opportunities for professional development
• Employee Assistance Program

FLSA STATUS: Hourly/Non-Exempt

Disclaimer

This position description is not intended, and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development, and compensation. As such, the incumbent may perform other duties and responsibilities as required.

EOE