Family Navigator

Porthealth; Raleigh (NC); Remote; Full time

Job summary

Join a compassionate team as a Family Navigator, where you will empower individuals with mental health challenges and disabilities. This role offers a chance to make a real impact by helping families navigate services and fostering a supportive environment. Enjoy a flexible work schedule with competitive pay and comprehensive benefits. This innovative organization values personal growth and is committed to enhancing lives in the community. If you are passionate about making a difference and possess the necessary skills and experience, this opportunity is perfect for you!

Benefits

Paid Time Off

Medical, Dental, and Vision Benefits

Life Insurance

403(b) Retirement Plan

Employee Assistance Program

Public Student Loan Forgiveness Qualifier

Flexible Health Spending Account

Qualifications

• Experience caring for someone with IDD or having IDD yourself.
• Strong communication skills and a passion for helping others.

Responsibilities

• Help individuals and families navigate available services.
• Build structured, strength-based relationships and promote independence.

Skills

Communication Skills

Empathy

Knowledge of Intellectual and Developmental Disabilities

Microsoft Office Suite

Education

High School Diploma or Equivalent

Tools

Electronic Health Records Software

Job description

Join Our Team as a Family Navigator and Make a Real Difference!

Are you ready to make an impact in the lives of individuals with mental health challenges and disabilities? Easterseals PORT Health is looking for a compassionate and dedicated full-time Family Navigator to join our Individual Community Services (ICS) Team. If you’re someone who’s passionate about empowering others and helping people thrive, this is your chance to make a real difference!

What You’ll Do

As a Family Navigator on our ICS team, you will play a crucial role in helping individuals and families navigate available services, promoting independence, and fostering a positive, supportive environment. This position involves building structured, strength-based relationships and ensuring best practices, compliance with state, federal, and agency standards, and supporting the personal goals of the individuals and families we serve in the Guilford and Randolph Counties.

How You’ll Benefit

Being part of our team means we value and encourage your personal growth and development. You’ll earn a competitive pay of $18.27 plus enjoy a Monday-Friday, 8:30am-5 pm work schedule with some evening flexibility for program and client needs. This role is remote with in-person trainings. We also offer competitive benefits for benefits-eligible positions.

Our benefits include:

• Paid time off and paid holidays
• Medical, Dental, and Vision Health Benefits + an optional Flexible Health Spending Account (FSA)
• Life Insurance, Disability Insurance and more
• 403(b) Retirement Plan
• Employee Assistance Program and Legal services, as needed
• We provide all work tools
• We are a Public Student Loan Forgiveness (PSLF) qualifier

What We’re Looking For

To join our team as a Family Navigator, you’ll provide support, resources, and guidance to help individuals and families with disabilities and developmental challenges thrive in their homes, schools, and communities. Have working knowledge of Microsoft office suite, experience with Electronic Health Records software, and have a passion for helping others. We also require the following:

• You’ve had experience caring for someone with intellectual or developmental disabilities (IDD) or you have IDD yourself.
• You have a High School diploma (or equivalent).
• You’re a great communicator and enjoy helping others.
• You have a valid NC driver’s license, a clean driving record, and reliable transportation.

If you are a kind, compassionate professional looking to make a significant impact, we invite you to apply for this position and join our mission of enhancing lives and our community. Apply now via our website: www.eastersealsucp.com OR by sending your resume to [e-mail]

About Easterseals PORT Health

Easterseals PORT Health is a trustworthy, compassionate partner providing exceptional disability, behavioral health and addiction treatment services to help our neighbors live their best lives. Our diverse and inclusive 2,600-member team provides meaningful support to 40,200 kids, adults and families in 11,000 home, facility and community locations across North Carolina and Virginia.

Our working environment supports employee and client health with a ‘no tobacco’ use policy (tobacco free and smoke free) in all offices, client facilities, properties, and agency vehicles.

We believe that by leveraging the unique strengths and perspectives of our workforce, we can advance our just cause, while building a healthy, sustainable organization. That’s why we listen, seek to understand & act to make ESPH an Inclusive, Diverse, Equitable, Authentic & Learning (IDEAL) organization.

Applicants of all abilities are encouraged to apply!