Senior Care Navigator

Centene; Tampa (FL); Remote; Full time

Job summary

A leading healthcare organization is seeking a dedicated care coordinator to manage member care and develop personalized service plans. This remote role requires strong pediatric experience and a Bachelor’s degree. The ideal candidate will ensure timely access to quality healthcare while providing support and education to members and their families.

Benefits

Health insurance

401K

Stock purchase plans

Tuition reimbursement

Paid time off

Flexible work schedules

Qualifications

• 4-6 years of related experience required.
• Graduation from an Accredited School of Nursing if holding clinical licensure.

Responsibilities

• Assesses and coordinates care management activities.
• Develops personalized care plans for members.
• Collaborates with healthcare providers for care plan revisions.

Skills

Pediatric experience

Care coordination

Advocacy

Education

Bachelor’s degree

Job description

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

***Remote role. Candidate must reside in the state of Florida in Hardee County, Highlands County, Hillsborough County, Polk County or surrounding areas. Must have four years or more of Pediatric experience and LPN licensure***

Position Purpose:

Assesses, plans, implements, and coordinates care management activities based on member needs to provide quality, cost-effective healthcare outcomes. Develops or contributes to the development of a personalized care plan/service plan for members and educates members and their families/caregivers on services and benefit options available to improve health care access and receive appropriate high-quality care through advocacy and care coordination.

1. Develops or contributes to the development of ongoing care plans/service plans and works to identify providers, specialists, and/or community resources needed for care.
2. Coordinates and manages as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members in a timely manner.
3. May monitor progress towards care plans/service plans goals and/or member status or change in condition, and collaborates with healthcare providers for care plan/service plan revision or address identified member needs, refer to care management for further evaluation as appropriate.
4. Provides psychosocial and resource support to members/caregivers, and care managers to access local resources or services such as employment, education, housing, food, participant direction, independent living, justice, foster care, based on service assessment and plans.
5. Identifies problems/barriers for care coordination and appropriate care management interventions for members with higher level of care needs.
6. Reviews referrals information and intake assessments to develop or assist in the development of appropriate care plan/service plan for members with higher level of care needs.
7. Collaborates with healthcare partners as appropriate to facilitate member care to ensure member needs are met and determine if care plan/service plan revision is needed.
8. Collects, documents, and maintains all member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators.
9. May perform on-site visits to assess member’s needs and collaborate with providers or resources, as appropriate.
10. May provide education to care managers and/or members and their families/caregivers on procedures, healthcare provider instructions, care options, referrals, and healthcare benefits.
11. Serves as a Subject Matter Expert (SME) to support the care navigation team and/or serve as a preceptor for newly hired staff.
12. Other duties or responsibilities as assigned by people leader to meet the member and/or business needs.
13. Performs other duties as assigned.
14. Ensures compliance with all policies and standards.

Education/Experience:

Requires a Bachelor’s degree and 4 – 6 years of related experience. Graduation from an Accredited School of Nursing is required if holding clinical licensure, or equivalent experience demonstrating applicable knowledge, duties, scope, and skill reflective of this position.

License/Certification:

• Current state’s clinical license preferred.
• For CMS Florida licensed practical nurse with a minimum of four years of pediatric experience, or a Master’s degree in social work with a minimum of one year of related professional pediatric care experience. May require up to 80% local travel.

Pay Range: $26.50 - $47.59 per hour

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field, or office work schedules. Actual pay will be adjusted based on skills, experience, education, and other factors. Total compensation may include additional incentives.

Centene is an equal opportunity employer committed to diversity. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.

About the company

Centene Corporation is a publicly traded managed care company based in St.