Clinic Front Desk & Admin Assistant - Family Medicine

Cooley Dickinson Medical Group; Amherst (MA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Generous paid time off

Tuition assistance and professional发展

Job summary

Mass General Brigham Medical Group Western Massachusetts, Inc. seeks a full-time Clinic/Practice Assistant for the Amherst Family Medicine team. Schedule options include weekdays 8:00 AM–4:30 PM or four 10-hour shifts with a weekday off.

Located at 170 University Drive, Amherst, MA, the role emphasizes patient-centered care and teamwork in a fast-paced setting. No prior healthcare experience required; training will be provided.

Qualifications

• High school diploma or equivalent required.
• 2–3 years office experience preferred or required.
• Certified Medical Administrative Assistant (CMAA) preferred.

Responsibilities

• Handle front desk tasks including check-in/check-out and scheduling.
• Greet and assist patients; answer phones and guide inquiries.
• Maintain patient records and appointments; assist with billing forms.
• Act as Super User for scheduling, registration, and billing systems; train others as needed.

Skills

Customer service

Communication skills

Teamwork

Education

High School Diploma or Equivalent

Tools

Scheduling software

Billing systems

EMR systems

Job description

Mass General Brigham Medical Group Western Massachusetts, Inc. seeks a full-time Clinic/Practice Assistant for the Amherst Family Medicine team. Schedule options include weekdays 8:00 AM–4:30 PM or four 10-hour shifts with a weekday off.

Located at 170 University Drive, Amherst, MA, the role emphasizes patient-centered care and teamwork in a fast-paced setting. No prior healthcare experience required; training will be provided.