Family Financial Counselor: Billing & Aid Solutions

Phoenix Children's Hospital, Inc.; Phoenix (AZ); On-site; USD 45,000 - 65,000; Full time

Job summary

Phoenix Children's Hospital, Inc. in Phoenix, AZ is seeking a Family Financial Services Counselor to educate families about insurance benefits and payment options for out-of-pocket costs.

The role supports uninsured/underinsured patients by exploring third-party coverage and guiding them through the financial assistance process, in coordination with the care team to ensure clear understanding of liability and options.

Qualifications

• High School Diploma or GED required.
• Associate's Degree in Business or related field preferred.

Responsibilities

• Meets with insured patient's parent/guardian to explain benefits and determine ability to pay.
• Assist uninsured/self-pay families with coverage options and financial assistance/sliding scale discounts.
• Provide patient cost estimates and documentation for accounts; process financial assistance packets and track applications.

Education

High School Diploma or GED

Associate's Degree in Business or related field

Job description

Phoenix Children's Hospital, Inc. in Phoenix, AZ is seeking a Family Financial Services Counselor to educate families about insurance benefits and payment options for out-of-pocket costs.

The role supports uninsured/underinsured patients by exploring third-party coverage and guiding them through the financial assistance process, in coordination with the care team to ensure clear understanding of liability and options.