Family Empowerment Programs Operations Lead

Community Action Agency of Oklahoma City & OK/CN Counties, Inc.; Oklahoma City (OK); On-site; USD 42,000 - 54,000; Full time

Job summary

Community Action Agency of Oklahoma City & OK/CN Counties, Inc. is seeking a Program Operations Coordinator to provide administrative and coordination support to the Family Empowerment Division, aligning with our core values of collaboration, compassion, integrity, and community focus.

The role ensures smooth workflows, accurate documentation, and consistent communication across the division, supporting the Division Director and specialists with scheduling, data coordination, and reporting

Qualifications

• High school diploma required; associate degree preferred.
• Minimum four years of administrative or program coordination experience.
• Strong computer literacy, including word processing, spreadsheets, databases, and digital communication tools.
• Excellent written and verbal communication skills that reflect clarity, integrity, and professionalism.
• Strong organizational skills and attention to detail, with a commitment to pursuing exceptional quality.

Responsibilities

• Manage scheduling, calendars, meeting logistics, and communication for the Division Director and division-wide activities.
• Prepare correspondence, meeting minutes, and internal communications that reflect integrity and exceptional quality.
• Maintain organized filing systems for fiscal, personnel, and program documentation.
• Track procurement requests, purchase orders, and expenditures with attention to detail and accountability.
• Screen incoming calls and route inquiries with compassion and support.
• Assist clients as assigned by the Division Director, ensuring respectful and community-centered interactions.

Skills

Administrative coordination

Data entry

Meeting scheduling

Communication skills

Documentation

Education

High school diploma

Associate degree preferred

Tools

CAPTAIN

ChildPlus

MS Office

Job description

Community Action Agency of Oklahoma City & OK/CN Counties, Inc. is seeking a Program Operations Coordinator to provide administrative and coordination support to the Family Empowerment Division, aligning with our core values of collaboration, compassion, integrity, and community focus.

The role ensures smooth workflows, accurate documentation, and consistent communication across the division, supporting the Division Director and specialists with scheduling, data coordination, and reporting