Family Development Coach

Commonpoint Queens (Samuel Field YM and YWHA); Bronx (ID); On-site; USD 50,000 - 70,000; Full time

Job summary

Commonpoint Bronx Center is seeking a Family Development Coach to deliver case management services and lead workshops for the Fatherhood Program. The role emphasizes engagement of fathers, parenting education, life skills, and employment readiness through on-site work five days a week at the Bronx center.

You will collaborate with social workers and program staff to assess needs, develop action plans, and connect families with employment, housing, and legal resources, while supporting program

Qualifications

• Bachelor's degree in Social Work, Education or Counseling or related field.
• Experience with city systems like public assistance, child welfare, housing.
• Completion of Family Development Training within 1 year of hire.

Responsibilities

• Manage caseload for assessment, service planning and intervention.
• Recruit and intake parents; conduct assessments and interviews.
• Plan and facilitate workshops on parenting, life skills, financial literacy and social-emotional learning.

Skills

Case management

Community outreach

Workshop facilitation

Collaboration

Education

Bachelor's degree in Social Work or related

Associate's degree + DYCD Family Development Training

Tools

Microsoft Office

Job description

The Family Development Coach is responsible for delivering case management services and facilitating workshops for the Fatherhood Program at Commonpoint Bronx Center. This program is designed to support fathers in the Bronx through comprehensive services, including assessment, service planning, coaching, educational opportunities, and intervention. The program will serve a diverse group of fathers, empowering them to become more engaged parents and stable, positive contributors to their families and communities. The Family Development Coach will provide direct support to fathers in key areas such as parenting, life skills, employment readiness, financial management, and personal development. The Family Development Coach will be on-site at the center five days a week and will oversee the coordination, management, and integration of program participants and family support services. Additionally, the coach will play a pivotal role in community programming and building partnerships within the local network. The Family Development Coach will collaborate closely with other team members, including fellow Family Development Coaches, and will report to the Program Director.

Agency Expectations

• Support agency initiatives by carrying out assigned duties accurately and efficiently, while following established processes and contributing to basic data collection, reporting, or documentation as required.
• Use agency resources responsibly by following established procedures, safeguarding equipment and materials, and/or supporting cost-effective operations.
• Work effectively with supervisors, coworkers, and cross-department teams to ensure clear communication, timely task completion, and a positive, respectful work environment.
• Follow all safety protocols, policies, and procedures to maintain a safe work environment for staff, partners, and the public, and promptly report concerns or incidents.

Responsibilities

• Will manage a caseload in order to provide assessment, service planning, case management and/or intervention work.
• Recruit parents; and conduct intake assessments and interviews.
• Plan curriculum and conduct workshops on responsible parenting, communication skills, child development, bonding activities, co-parenting, emotional intelligence, financial literacy and managing stress.
• Coordinate and facilitate special events and special opportunities for program participants.
• Build relationships with community organizations and local businesses to promote the program and offer support resources.
• Host informational sessions and workshops to raise awareness and encourage fathers to join the program.
• Provide personalized support to fathers by assessing their needs, creating action plans, and connecting them to relevant services (e.g., employment support, legal aid, parenting classes). Offerings, and provide guidance on relationship-building with children.
• Assist fathers in addressing emotional and interpersonal issues, especially those affecting relationships with their children or families.
• Develop or identify educational materials to support fathers in becoming self-sufficient and improving family dynamics.
• Conduct activities that help fathers improve bonding and communication with their children.
• Help fathers access resources that may be needed for self-sufficiency, including job training, educational opportunities, housing assistance, food insecurity and legal support.
• Encourage fathers to become involved in their local communities, through volunteer projects, attending local events, or supporting community initiatives.
• Monitor fathers' progress in achieving their goals, including employment, education, and relationship-building milestones.
• Collect and analyze data on participants' outcomes to evaluate program success and areas for improvement.
• Work closely with social workers, counselors, child development experts, and community leaders to provide comprehensive support to fathers.
• Participate in team meetings to discuss strategies for engaging fathers, sharing resources, and solving problems.
• Be aware of and respectful of the diverse backgrounds of fathers, including different cultural, socioeconomic, and family dynamics.
• Advocate for policies and practices that support fathers and strengthen families in the broader community.

Qualifications

• Bachelor's degree in Social Work, Education or Counseling and experience working with City systems such as public assistance, child support, child welfare, education, and housing;
• Associate's degree and completion of the Family Development Training (or other credentials identified by DYCD) and experience working with City systems such as public assistance, child support, child welfare, education, and housing;
• Completion of the Family Development Training within one year of being hired (or other credentials identified by DYCD) and at least three (3) years successful experience in providing case management/counseling and working with City systems such as public assistance, child support, child welfare, education, and housing.
• A minimum of five (5) years' experience providing assessment, service planning, case management, and/or intervention work and preferably already serving the community in some capacity.
• A minimum of three (3) years' experience collaborating effectively with community-based organizations to improve the outcomes of at-risk families.
• A minimum of three (3) years' experience working within or managing programs serving adults and families.
• Significant experience with assets and needs analysis, community organizing, problem-solving, networking and developing relationships with private and public partners, program management and improving access to resources for parents and community members.
• Flexible schedule and willingness to work some weekends/evenings for workshops and agency events.
• Interest in fatherhood development, academic improvement, social-emotional learning, family and/or community organizing, working with neighborhood agencies and programs.
• Organized and detail-oriented with the ability to multitask, analyze and drive process improvement.
• Must have excellent organizational, teamwork, verbal, and written communication skills.
• Must have a commitment to work from a strength-based perspective.
• Strong relationship-building and group facilitation capabilities, incorporating cross-cultural sensitivity.
• Takes initiative and has the ability to solve problems.
• Energized by the idea and process of creating and implementing new initiatives.
• Computer literate, including experience with all Microsoft Office software packages; Google Drive (Gmail, Calendar, Contacts, Docs, etc.).

WORKING CONDITIONS

• Environment, such as an office or outdoors.
• Exposures encountered, such as hazardous materials, loud noise, or extreme heat/cold.
• Essential physical requirements, such as climbing, standing, stooping, or typing.
• Physical effort/lifting, such as sedentary - up to 10 pounds; light - up to 20 pounds; medium - up to 50 pounds; heavy - over 50 pounds.
• Indicate if required to work weekends, nights, or be on-call as a regular part of the job.
• Travel requirements.

JOB DETAILS

Working Schedule: Eg- Mon-Thru 11:00pm-7:00pm Non Union Position In Person

Commonpoint is an equal opportunity employer Commonpoint Queens is a community-centric nonprofit, serving diverse audiences through every chapter of life, across the five boroughs and beyond.

We offer a rich range of services through our vast network of professionals, social workers, and volunteers, giving people the tools and resources to succeed. Originally founded in Queens in the early 1960s, we are guided by values of service and justice as we meet the evolving needs of 80,000 people through our wide-ranging dynamic programs at over 75 locations, including flagship sites in Little Neck, Forest Hills and Elmhurst. And with an inclusive, personalized approach, our exceptional services reflect, nurture, and embrace the breadth of lives we serve across New York and beyond. At every stage and every age, people can look to Commonpoint to find care during a crisis, access opportunities to grow, and deepen their sense of connection to those around them. From summer camps and job training to food pantries and private pool clubs, Commonpoint is by your side. We are proud of our clients, partners, and team members who lift each other up, building relationships for a lifetime. Because being a part of Commonpoint is investing in a community where everyone is invited and welcome.