Family Court Support Specialist

Cumberland County, PA; Carlisle (Cumberland County); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

County Retirement Pension

Paid Time Off

Educational Assistance

Public Service Loan Forgiveness (PSLF)

Job summary

Cumberland County, PA is hiring a Full-time Clerk in the Domestic Relations Office to perform specialized duties within the Establishment Section. The role involves assisting with child support orders, document processing, and high-volume clerical tasks, with a focus on accuracy and customer service.

The position requires a high school diploma (or equivalent) and 1–2 years of experience, with familiarity of PACSES and imaging systems.

Qualifications

• High school diploma or equivalent, plus business/clerical and computer training.
• 1-2 years working experience.

Responsibilities

• Assist Conference Officer with establishing, modifying and enforcing child support orders.
• Review legal documents to determine processing and scheduling actions in PACSES or forwarding on to Conference Officer for action.
• Process legal documents (e.g., support orders, wage attachments, bench warrants, notices).
• Provide customer service to clients, attorneys and employers by phone, e-mail, written correspondence or in person.
• Assist Conference Officer with caseload management to maximize performance.
• Scan all documents into the department Imaging system.

Skills

Customer service

Clerical work

Data entry

PACSES knowledge

Education

High school diploma

Tools

PACSES

Imaging system

Microsoft Office

Job description

Cumberland County, PA is hiring a Full-time Clerk in the Domestic Relations Office to perform specialized duties within the Establishment Section. The role involves assisting with child support orders, document processing, and high-volume clerical tasks, with a focus on accuracy and customer service.

The position requires a high school diploma (or equivalent) and 1–2 years of experience, with familiarity of PACSES and imaging systems.