Family Case Specialist II - CalWORKs Stage 1

MAOF; Los Angeles (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

PTO

Sick Time

Bereavement Leave

Jury Duty

Health Insurance

403(b)

Life Insurance

Pet Insurance

EAP

Cancer Insurance

Disability Insurance

Employee referral bonus

AT&T discounts

Public Service Loan Forgiveness

Credit Union

Job summary

MAOF in Los Angeles seeks a Family Case Specialist II for CalWORKs Stage 1 to provide case management to families in the subsidized childcare program, ensuring compliance with funding contracts and program guidelines.

Requirements include a high school diploma (AA preferred), four years of related experience, strong organizational and customer-service skills, proficiency with Microsoft Office, ability to travel, and valid California driver's license.

Qualifications

• Four (4) years equivalent related work experience.
• High School Diploma or equivalent required; AA degree or higher preferred.
• Ability to perform complex program requirements.
• Ability to work Monday through Friday, with weekends/evenings if needed.
• Strong organizational, analytical, and administrative skills.
• Excellent customer service and problem-resolution skills.
• Proficient in reading, writing, math, and understanding work-related material.

Responsibilities

• Provide case management services to families in the subsidized childcare program.
• Ensure compliance with funding source contracts and guidelines.
• Interact with childcare providers and CalWORKs participants.
• Maintain confidential information with discretion.
• Travel as required to service area.

Skills

Strong organizational skills

Analytical skills

Administrative skills

Customer service

Reading and writing

Problem solving

Teamwork

Driver's license

Travel ability

Multitasking

Education

High School Diploma or equivalent

AA degree or higher preferred

Tools

Microsoft Office

Internet

Job description

Family Case Specialist II - CalWORKs Stage 1

Family Case Specialist II is responsible for providing case management services to families enrolled in the subsidized childcare program. The Family Case Specialists II will perform their duties in compliance with the funding source contracts and guidelines.

Qualifications

• High School Diploma or equivalent; AA degree or higher preferred.
• Four(4) years equivalent related work experience.
• Ability to perform complex program requirements.
• Ability to work Monday through Friday, regularly scheduled hours and on weekends orevenings, if needed.
• Strong organizational, analytical, and administrative skills.
• Proficient in reading, writing, math, and understanding of work-related material.
• Excellent customer service and problem-resolution skills.
• Computer skills with proficiency in Microsoft Office and internet.
• Experience handling sensitive and confidential matters.
• Experience working with childcare providers and CalWORKs participants receiving subsidized childcare assistance preferred.
• Working knowledge of the existing Los Angeles County welfare system is preferred.
• Sensitivity and ability to work well with diverse social, ethnic, religious, and cultural groups.
• Must be able to work with minimum supervision in a fast-paced environment.
• Must possess own vehicle, a valid California Driver’s License and appropriate automobile insurance at all times.
• Ability to drive and travel, as required.
• Ability to maintain cooperative, diplomatic working relationships with co-workers, supervisors, and the public; work as part of a team and collaborate with colleagues; and complete projects under the tight deadlines even when there are competing requirements and changes in assignments.

MAOF Sponsored Benefits:

• Personal Time Off(PTO) - Vacation/personal days or sick time).
• Paid Sick Time – 48hours
• Bereavement Leave – 5paid days.
• Jury Duty – 5 paid days.
• Medical, dental, and vision insurance Paid 100% by MAOF.
• 403(b) Retirement Plan- 5% employer match – 100% vested.
• Basic Life and Accidental Insurance.
• Pet Insurance.
• Supplemental life insurance.
• Employee Assistance(EAP) – For team members and dependents; counseling, legal assistance, financial planning, identity theft, etc.
• Supplemental Cancer, Disability, and Accident plans.
• Employee referral bonus (referring employee earns $500 for each new hire who completes 90 days.
• Discounts for AT&T wireless, movie tickets, amusement parks, and much more.
• Public Service Loan Forgiveness.
• Credit Union Membership

Contact information below if you would like more information regarding this position. Phone Number: [phone] Fax Number: [phone] Website: www.maof.org Email: [e-mail]

• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
• Please view Equal Employment Opportunity Posters provided by OFCCP here.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided by OFCCP here .