Case Worker - Senior Services

Mexican American Opportunity Foundation; Los Angeles, Northern (CA, KY); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

PTO - Vacation/personal days or sick/b

Paid Sick Time

Bereavement Leave

Jury Duty

Medical, dental, and vision insurance

403(b) Retirement Plan- 5% employer/ 0

Life and Accident Insurance

Employee Assistance (EAP)

Credit Union Membership

Job summary

The Mexican American Opportunity Foundation is seeking a Case Worker to assess needs of elderly clients and develop service plans to support independence and prevent hospitalization. This on-site role requires travel to client homes and community settings as needed.

Under supervision of the Program Director, you will coordinate with staff, maintain confidential records, and advocate for access to programs and resources while promoting culturally sensitive care.

Qualifications

• High school diploma or equivalent; Bachelor’s preferred.

Responsibilities

• Assess needs of elderly clients and develop service plans.
• Coordinate with staff regarding referrals and services.
• Maintain confidential records and client communications.
• Advocate for access to programs and resources.

Skills

Interpersonal communication

Case management

Documentation

Time management

Cultural sensitivity

Education

Bachelor’s degree in Social Sciences or Gerontology

Tools

Microsoft Word

Job description

Under the direct supervision of the Program Director, the Case Worker is responsible for assessing the needs of elderly clients and developing and implementing appropriate service plans to support independence and help prevent unnecessary institutionalization. This is an on-site position only.

DUTIES AND RESPONSIBILITIES:

The SeniorProgram Case Worker’s duties include, but are not limited to, the following:

• Work in both office and field settings and is required to drive and travel to meet with clients, attend meetings, and conduct community outreach.
• Conduct client interviews to identify needs, concerns, and appropriate services.
• Complete comprehensive assessments and develop individualized service and care plans.
• Manage an assigned caseload, including assessments, service authorization and coordination, case monitoring, follow-up, and community outreach.
• Provide telephone reassurance and support to clients who are isolated, live alone, or require additional assistance.
• Consult and coordinate with staff regarding client referrals and available services.
• Maintain accurate, complete, and confidential records of client contacts, assessments, referrals, and services provided.
• Assist clients with translation, completion of forms, and communication with external service providers.
• Advocate on behalf of clients to help ensure access to appropriate programs, benefits, and community resources.
• Support the implementation of Senior Services Program components, including nutrition services, information and assistance,and evidence-based programs.
• Follow applicable state-mandated standards and program requirements for case management services
• Meet with clients in office, home, and community settings and attend meetings and outreach activities as required.
• Perform other related duties as assigned by the Program Director.

MINIMUM REQUIREMENTS:

• High school diploma or equivalent required.
• Bachelor’s degree in Social Sciences, Gerontology, or a related field preferred.
• Minimum of three (3) years of work experience providing social services to elderly populations.
• Must possess a valid driver’s license, reliable transportation, and current automobile insurance.
• Proficiency in Microsoft Word and general computer applications.
• Ability to work evenings or weekends when required by program needs.
• Demonstrated ability to work effectively with clients on a one-on-one basis and establish positive working relationships.
• Strong organizational, communication, documentation, and time-management skills.
• Ability to work independently while also contributing effectively in a team environment.
• Ability to work effectively with diverse populations and demonstrate cultural sensitivity.
• Ability to maintain confidentiality and protect sensitive client and program information.
• Ability to represent MAOF professionally and maintain a working knowledge of program services and community resources.

PHYSICAL DEMANDS

The physical demands described below are representative of those required to perform the essential functions of the position.

While performing the duties of this position, the employee is regularly required to use hands and fingers to handle materials, operate office equipment, and perform computer and documentation tasks. The employee is frequently required to sit, reach, communicate verbally and in writing, and use a telephone or other communication equipment.

The employee is occasionally required to stand, walk, and move throughout office, client, and community settings. This position requires regular driving andtravel to client and community locations.

Reasonable accommodations may be provided to qualified individuals with disabilities to perform the essential functions of the position.

WORK ENVIRONMENT

This is an on-site position only. The Senior Program Case Worker works in both office and field settings and is required to travel to client homes, community locations, meetings, and outreach activities.

The position involves frequent interaction with elderly clients, family members, coworkers, community partners, service providers, and members of the public. While working in the field, the employee may encounter varying environmental conditions and is expected to maintain professionalism, confidentiality, and appropriate safety practices at all times.

MAOF Sponsored Benefits:

At MAOF, we are committed to supporting the overall well-being of our employees. We are proud to offer a comprehensive package of benefits and perks for full-time employees, with select benefits also available to part-time employees.

• Personal Time Off(PTO) - Vacation/personal days or sick time).
• Paid Sick Time – 48hours
• Bereavement Leave – 5paid days.
• Jury Duty – 5 paid days.
• Medical, dental, and vision insurance Paid 100% by MAOF.
• 403(b) Retirement Plan- 5% employer match – 100% vested.
• Basic Life and Accidental Insurance.
• Pet Insurance.
• Supplemental life insurance.
• Employee Assistance(EAP) – For team members and dependents; counseling, legal assistance, financial planning, identity theft, etc.
• Supplemental Cancer, Disability, and Accident plans.
• Employee referral bonus (referring employee earns $500 for each new hire who completes 90 days.
• Discounts for AT&T wireless, movie tickets, amusement parks, and much more.
• Public Service Loan Forgiveness.
• Credit Union Membership

Contact information below if you would like more information regarding this position. Phone Number: [phone] Fax Number: [phone] Website: www.maof.org Email: [e-mail]

• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
• Please view Equal Employment Opportunity Posters provided by OFCCP here.

Case Worker - Senior Services

MAOF offers the following benefits: Medical, Dental, Vision, Life & Accidental Insurance, Employer Contribution and Employer Match 403(b) Retirement Plan with 100% vesting, Employee Assistance and Wellness Programs (EAP), Paid Holidays, Paid Time Off, 501(c)(3) Designation Public Service Loan Forgiveness, other supplemental benefits such as AFLAC, Credit Union Membership and Discount tickets to Southern CA theme parks and attractions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided byOFCCP here .