Family Case Manager

Jewish Community Services of South Florida; Miami (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive benefits package

Vacation and holiday pay

401(k) match

Ongoing training & CEU opportunities

Job summary

Jewish Community Services of South Florida (JCS) seeks a Family Case Manager to provide outreach, intake, assessments, and ongoing case management for individuals and families in Miami-Dade and Broward Counties.

Responsibilities include developing individualized service plans, coordinating services with providers, and guiding clients to access benefits, healthcare, and support programs while maintaining professional boundaries and confidentiality.

Qualifications

• Bachelor’s degree required; Master’s degree in related field preferred.
• LCSW/LMFT/LMHC license or licensure eligibility preferred.
• Fluency in Spanish required.

Responsibilities

• Complete assessments and required documents approved by Department Director.
• Develop Case Management Treatment Service plans.
• Provide crisis intervention, information and referrals to community resources.
• Case coordination and monitoring; assist with service applications as needed.
• Maintain confidentiality of all client information and comply with policies.
• Data entry into a web-based software system.

Skills

Spanish fluency

Communication

Education

Bachelor's degree

Master’s degree preferred

Tools

Microsoft Office

Job description

Are you ready to make a difference in our community? At Jewish Community Services of South Florida (JCS), you’ll join a team of passionate professionals dedicated to making a positive impact in the lives of those we serve. Joining our team means contributing to a well-respected organization with over a century of service to the South Florida community, rooted in the values of compassion, inclusivity, and resilience. Our team members find purpose in empowering individuals and families through meaningful programs and initiatives. We foster a collaborative environment where your talents are valued, and you’ll have opportunities for personal and professional growth. If you’re looking to be part of an organization that values your contributions and promotes a culture of unity and support, JCS is the place to be.The Family Case Manager will provide outreach, case management, and coordination of care to individuals and families throughout Miami-Dade and Broward Counties. The ICM will provide client-centered support to help clients and their families develop the skills, knowledge, and resources needed to access benefits, healthcare, mental health services, employment, and other community resources, while working toward improved stability and their individual goals. Responsibilities include conducting intakes and assessments, developing and implementing individualized service plans, providing ongoing case management, referrals, education, monitoring, follow-up, advocacy, and support, and coordinating services with community providers. The ICM will maintain knowledge of available community resources and collaborate with service providers and community partners to connect clients with appropriate support. The position requires strong communication, organization, assessment, and problem-solving skills, as well as the ability to provide empathetic and culturally responsive support while maintaining appropriate professional boundaries.ESSENTIAL DUTIES AND RESPONSIBILITIES:Responsibilities include the following, and other duties may be assigned:Complete Assessments and Program required documents approved by Department DirectorDevelopment of Case Management Treatment Service planCrisis interventionInformation and referrals to community resourcesArrange for client services, as neededCase coordination and monitoringAssistance with applications for services or benefits as neededProvide support to clientsData entry into a web-based software systemMaintain confidentiality of all client information and comply with agency policies, procedures, and applicable regulations.Perform other duties as assigned to support program operations and agency objectives.PERKS: We are proud to offer a competitive benefits package to all full-time employees, including medical and dental plans. A generous vacation and holiday pay benefit and a 401(k) match is available. Staff receives monthly in-service training and CEU opportunities. This is a one of a kind opportunity for leadership in talent management to contribute to a team of mindful, caring and passionate people at work every day in service to our community!ABOUT: Jewish Community Services of South Florida (JCS) is the foremost non-profit, human services agency whose mission is to improve the quality of life and self-sufficiency of the Jewish and broader communities throughout South Florida in accordance with Jewish values. Founded in 1920, JCS delivers exemplary social services through compassionate and comprehensive programs that help people stay healthy and productive.JCS is a 501(c)(3) not-for-profit organization and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, disability, gender identity, gender expression, national origin, or veteran status.JCS strictly enforces a Drug-Free Workplace Policy, which prohibits the use, possession, distribution, or sale of controlled substances and alcohol on company premises, during work hours, or while representing the company. Pre-employment and random drug testing may be required as part of our commitment to a drug-free workplace.All Full-Time staff members are required to attend and work from start to end, JCS' Milk and Honey, Matzah Mitzvah and other similar events, which are typically held on Sundays and/or evenings. These events are essential to our organizational culture and participation is key to fostering team unity, supporting our values, and engaging with our community. By attending, it helps to set the standard for involvement and demonstrate our commitment to these meaningful traditions.**Please be advised, if selected for this position, you will be required to submit to a level II background screening through the DCF Clearinghouse: https://info.flclearinghouse.comBachelor’s degree required; Master’s degree in Social Work, Mental Health Counseling, Marriage and Family Therapy, or a related field preferredLCSW, LMFT, or LMHC license, or eligibility for licensure, preferredMinimum of two (2) years of relevant experience, preferredFluency in Spanish, requiredStrong written, verbal, interpersonal, and communication skills, with the ability to communicate clearly and document information accurately.Strong proficiency in Microsoft Office, including Word, Excel, and Outlook; accurate data entry and documentation skills are essential.Valid Florida driver’s license, proof of insurance, and access to reliable transportation are required