Case Manager-Senior Housing Stability Project

DR STANLEY AND PEARL GOODMAN JFS OF BROWARD COUNTY INC; Florida; Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

PTO

Paid Holidays

Medical Insurance

Dental Insurance

Vision Insurance

403(b) Retirement Plan

Gym Membership Discounts

Job summary

Goodman Jewish Family Services (GJFS) Broward County is seeking a compassionate Case Manager to support older adults in the Senior Housing Stability Project. You will deliver comprehensive case management, assess needs, coordinate housing stabilization, and connect clients with financial assistance and community resources.

Working in collaboration with Coast to Coast Legal Aid of South Florida, you will advocate for clients, navigate benefits, and help develop personalized plans to promote aging

Qualifications

• Bachelor's degree in social services or related field required; Master’s degree preferred.

Responsibilities

• Conduct comprehensive assessments and develop individualized service plans with measurable goals.
• Monitor client progress and adjust plans as needed to address changing needs.
• Coordinate housing-related financial assistance and connection to benefits.
• Advocate for clients and facilitate referrals to internal and partner programs.
• Collaborate with landlords, housing providers, and community partners to prevent displacement.
• Maintain compliant and timely documentation of services and outcomes.

Skills

Client-centered service

Assessment and service planning

Advocacy and empowerment

Communication skills

Collaboration and partnership

Cultural humility

Education

Bachelor's Degree in Social Work, Human Services, Psychology, Sociology, Gerontology or related field

Master's Degree preferred

Tools

Microsoft Office Suite

Electronic case management systems

Job description

Summary:Goodman Jewish Family Services (JFS) is seeking a compassionate, resourceful, and client-centered Case Manager to support older adults participating in the Senior Housing Stability Project. This position provides comprehensive case management, housing stabilization services, financial assistance coordination, advocacy, resource navigation, and community referrals to Broward County residents age 60 and older who are experiencing housing instability or are at risk of losing their housing.Working collaboratively with Coast to Coast Legal Aid of South Florida (CCLA), the Case Manager utilizes a prevention-focused approach centered on early intervention, stabilization, and long-term sustainability. The Case Manager serves as the primary point of contact for participants, helping them address immediate housing crises while developing individualized plans that promote financial security, self-sufficiency, and successful aging in placeResponsibilities:Client Assessment and Service PlanningConduct comprehensive assessments to evaluate financial, housing, social, and supportive service needs.Develop individualized service plans with measurable goals designed to promote housing stability and financial wellness.Monitor client progress and modify service plans as needed to address changing circumstances.Maintain ongoing communication and support to ensure client engagement and successful outcomes.Utilize a strength-based, trauma-informed, and client-centered approach in all interactions.Housing Stabilization ServicesAssist older adults facing housing instability, eviction risk, utility disconnection, foreclosure concerns, unsafe living conditions, or other housing-related crises.Identify barriers to housing stability and develop intervention strategies to address immediate and long-term needs.Coordinate housing-related financial assistance in accordance with grant requirements and agency policies.Collaborate with landlords, housing providers, utility companies, local government programs, and community partners to preserve housing and prevent displacement.Support clients in locating affordable housing options and accessing housing-related resources when relocation is necessary.Financial Assistance and Financial EmpowermentConduct financial assessments and review household income, expenses, and financial obligations.Assist clients in creating realistic household budgets and financial action plans.Coordinate emergency financial assistance payments and required documentation.Provide financial literacy education focused on budgeting, money management, and financial sustainability.Connect clients with benefits and resources that improve long-term economic stability.Advocacy and Resource CoordinationServe as an advocate for clients navigating complex service systems.Facilitate referrals and warm handoffs to internal JFS programs and community partners.Connect participants to support services, including:Behavioral Health ServicesFood assistance programsTransportation resourcesEmployment and job counseling servicesBenefits assistanceHome and community-based servicesOther supportive programs that promote stability and well-beingAssist clients in overcoming barriers to accessing critical services and supports.Partnership CoordinationCollaborate closely with CCLA attorneys and project staff regarding shared clients.Identify legal concerns affecting housing and economic stability and facilitate referrals to legal services.Participate in interdisciplinary case consultations, project meetings, and partnership coordination activities.Ensure effective communication and coordinated service delivery between partnering organizations.Conduct warm transfers and coordinated referrals to support client engagement and continuity of care.Documentation, Compliance, and ReportingMaintain timely, accurate, and complete documentation in agency databases and case management systems.Complete case notes, assessments, service plans, referrals, follow-up documentation, and outcome tracking as required.Ensure compliance with agency policies, grant requirements, HIPAA regulations, confidentiality standards, and professional ethics.Assist with data collection, reporting, program evaluation, and quality improvement activities.Support audits, monitoring visits, and funder reporting requirements.Community EngagementMaintain knowledge of community resources and emerging housing-related programs.Build and strengthen relationships with community organizations and referral partners.Participate in community outreach activities and presentations as assigned.Promote awareness of housing stability services available to older adults throughout Broward County.Benefits & Perks:At Goodman JFS, we’re proud to offer a comprehensive and competitive benefits package, including:Generous Paid Time Off (PTO)Paid Jewish and Federal HolidaysMedical, Dental, and Vision InsuranceGap Insurance, Life Insurance, Short-Term and Long-Term Disability403(b) Retirement PlanSpecial Gym Membership DiscountsAnd much more!We’re committed to supporting the health, well-being, and work-life balance of our team.The company is an Equal Opportunity Employer. In accordance with State and Federal law, GJFS will not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, pregnancy, marital status, political affiliation, sexual orientation, gender identity or expression or other protected status in hiring, promoting, demoting, training, benefits, transfers, layoffs, terminations, recommendations, rates of pay or other compensation. Opportunity is provided to all employees based on qualifications and job requirements.Persons with mental or physical disabilities are eligible if they can perform essential functions of the job after reasonable accommodation is made to their known limitations. If accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible.GJFS and its employees support through policy, procedure, and action the right of disabled persons, prospective staff, and persons served to equal access to services and employment. GJFS considers all applicants with disabilities for employment using the same criteria as they are used for the employment of persons without disabilities.We are a Drug-Free Workplace. This position is contingent upon the completion and passing of a Level 2 Criminal Background check, driver’s license screening, and drug screening. Employment is probationary for a period of 60 days from the date of hire. Management retains the discretion to add or change the duties of the position at any time.Qualifications:EducationBachelor's Degree in Social Work, Human Services, Psychology, Sociology, Gerontology, or a related field required.Master's Degree preferred.ExperienceMinimum of two (2) years of case management experience in social services, housing services, senior services, homelessness prevention, or a related field.Experience working with older adults preferred.Experience coordinating financial assistance and community resources preferred.Experience with crisis intervention, housing navigation, and benefits assistance is highly desirable.Knowledge, Skills, and AbilitiesKnowledge of aging services, housing resources, and community support systems.Understanding of housing instability, financial hardship, and barriers affecting older adults.Strong assessment, advocacy, and problem-solving skills.Excellent interpersonal, verbal, and written communication skills.Ability to establish rapport and maintain professional boundaries with diverse populations.Strong organizational and time-management skills with the ability to manage multiple priorities.Proficiency in Microsoft Office Suite and electronic case management systems.Ability to work both independently and as part of a multidisciplinary team.Commitment to maintaining confidentiality and protecting client privacy.Core CompetenciesClient-Centered ServiceHousing Stability and Resource NavigationAdvocacy and EmpowermentFinancial Capability and PlanningCollaboration and Partnership BuildingCultural Humility and InclusivenessCritical Thinking and Problem SolvingDocumentation and ComplianceAccountability and ReliabilityEffective CommunicationPhysical and Environmental RequirementsAbility to sit, stand, walk, bend, and reach throughout the workday.Ability to use a computer and standard office equipment for extended periods.Ability to travel throughout Broward County to conduct client visits, attend meetings, and participate in community activities.Valid Florida driver's license, reliable transportation, and proof of insurance required.Ability to occasionally lift and carry up to 20 pounds.This position operates in a hybrid environment that includes office-based work, community-based services, client home visits, partner agency meetings, and outreach activities. The Case Manager must be comfortable working with individuals experiencing housing crises, financial hardship, and other life challenges while maintaining professionalism, empathy, and sound judgment.