Older Adult Case Manager

Jewish Community Services of South Florida; Miami (FL); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Competitive benefits package (medical,

Job summary

Jewish Community Services of South Florida (JCS) is seeking a Case Manager to provide intake, assessment, and ongoing case management for elderly clients. The role includes developing service plans, coordinating referrals, and maintaining compassionate support for families.

Responsibilities cover in-person visits, crisis intervention, documentation, and resource connections. The team emphasizes compassionate care, ethics, and collaboration with local providers to promote well-being.

Qualifications

• Bachelor’s degree required; Master’s degree preferred.
• Minimum 2 years of relevant experience preferred.
• LCSW, LMFT, LMHC license preferred or license eligible.
• Ability to speak fluent Spanish, Yiddish, or Russian is a plus.
• Must have a valid Florida Driver’s License with proof of insurance and ability to travel within Miami-Dade County.

Responsibilities

• Complete assessments and program documents approved by the Department Director.
• Monthly in-person home visits and phone check-ins as required.
• Development of Case Management Treatment Service plan.
• Crisis intervention.
• Information and referrals to community resources.
• Arrange for client services as needed.
• Data entry into a web-based software system.
• Work performed through home visits, Kendall Office, and HQ office as requested.

Skills

Spanish fluency

Yiddish language

Russian language

Independent work

Team collaboration

Microsoft Office

Web-based client data system

Education

Bachelor's degree

Master’s degree in Social Work, Mental Health, or Marriage and Family, preferred

Tools

Microsoft Office

Web-based client data system

Job description

Job DetailsJob Location: Miami, FL 33181Position Type: Full TimeEducation Level: Bachelor's DegreeSalary Range: $50,000.00 - $55,000.00 Salary/year

Are you ready to make a difference in our community? At Jewish Community Services of South Florida (JCS), you’ll join a team of passionate professionals dedicated to making a positive impact in the lives of those we serve. Joining our team means contributing to a well-respected organization with over a century of service to the South Florida community, rooted in the values of compassion, inclusivity, and resilience. Our team members find purpose in empowering individuals and families through meaningful programs and initiatives. We foster a collaborative environment where your talents are valued, and you’ll have opportunities for personal and professional growth. If you’re looking to be part of an organization that values your contributions and promotes a culture of unity and support, JCS is the place to be.

The Case Manager will engage with and assist elderly adults in providing intake and assessment, case management services, referrals, education, monitoring and support. The position is primarily responsible for providing ongoing connections with senior clients to ensure that services and resources required for their emotional and physical well-being are addressed and monitored. This position requires extensive knowledge and training in case management to assess client needs, in addition to develop and implement a comprehensive service plan. The case manager will also provide support to the clients and engagement with their families. Knowledge of community resources is required. Ability to provide compassionate and empathic support while maintaining professional boundaries is essential to success in this position.

ESSENTIAL DUTIES AND REQUIRED RESPONSIBILITIES:

• Complete Assessments and Program required documents approved by Department Director.
• Monthly in-person home visits and phone check-ins as required.
• Development of Case Management Treatment Service plan
• Crisis intervention
• Information and referrals to community resources
• Arrange for client services, as needed
• Participate in person and/or Zoom trainings, supervision, and meetings
• Case coordination and monitoring
• Provide support to clients
• Data entry into a web-based software system
• Work will be performed through home visits, in the Kendall Office, and HQ office required when requested

PERKS:

• We are proud to offer a competitive benefits package to all full-time employees, including medical and dental plans.
• A generous vacation and holiday pay benefit and a 401(k) match is available.
• Staff receives monthly in-service training and CEU opportunities.
• This is a one of a kind opportunity for leadership in talent management to contribute to a team of mindful, caring and passionate people at work every day in service to our community!

ABOUT:

Jewish Community Services of South Florida (JCS) is the foremost non-profit, human services agency whose mission is to improve the quality of life and self-sufficiency of the Jewish and broader communities throughout South Florida in accordance with Jewish values. Founded in 1920, JCS delivers exemplary social services through compassionate and comprehensive programs that help people stay healthy and productive.

JCS is a 501(c)(3) not-for-profit organization and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, disability, gender identity, gender expression, national origin, or veteran status.

JCS strictly enforces a Drug-Free Workplace Policy, which prohibits the use, possession, distribution, or sale of controlled substances and alcohol on company premises, during work hours, or while representing the company. Pre-employment and random drug testing may be required as part of our commitment to a drug-free workplace.

All Full-Time staff members are required to attend and work from start to end, JCS' Milk and Honey, Matzah Mitzvah and other similar events, which are typically held on Sundays and/or evenings. These events are essential to our organizational culture and participation is key to fostering team unity, supporting our values, and engaging with our community. By attending, it helps to set the standard for involvement and demonstrate our commitment to these meaningful traditions.

Please be advised, if selected for this position, you will be required to submit to a level II background screening through the DCF Clearinghouse: https://info.flclearinghouse.com

Qualifications

• Bachelor’s degree, required; Master’s degree in Social Work, Mental Health, or Marriage and Family, preferred
• Minimum 2 years of relevant experience, preferred
• LCSW, LMFT, LMHC license, preferred, or License eligible
• Ability to speak fluent Spanish, Yiddish, or Russian, a plus
• Ability to work effectively independently as well as with a team
• Strong computer skills and proficiency with Microsoft Office (Word, Excel, PowerPoint and Outlook), required
• Web-based client data system experience preferred
• Must have a valid Florida Driver’s License with proof of insurance in accordance with agency requirements and have the ability to travel within Miami-Dade County