Family Case Aide - Brooklyn Catchment 2

Child Center of NY; New York (NY); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

PTO

401k

Commuter benefits

Disability insurance

EAP

Job summary

The Child Center of NY is seeking a Family Case Aide for the Brooklyn Catchment SBES to support safety, stability and well-being of children and families. You will conduct home visits, supervise visits, connect families to resources, and document services in partnership with case planners.

Responsibilities include assisting with assessments and service plans, coordinating appointments, transportation, and childcare, facilitating parent groups, and maintaining confidential case records to support

Qualifications

• One year of relevant work in child welfare or life experience.
• Good interpersonal skills and the ability to work with diverse groups.
• Proficiency in Microsoft Office.
• Ability to plan and carry out assignments independently.
• Ability to prioritize and multi-task within deadlines.

Responsibilities

• Assist Family Coordinators in assessing families and developing service plans.
• Coordinate appointments, transportation, and childcare.
• Facilitate parent/caregiver support groups and connect families to resources.
• Maintain accurate case records and support documentation.
• Collaborate with school staff and community partners for coordinated services.
• Provide updates on client needs and progress to supervisors.

Skills

Child welfare understanding

Interpersonal skills

Microsoft Office proficiency

Independent planning

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Posted Friday, August 14, 2026 at 4:00 AM

Company Overview

The Child Center of NY strengthens children and families with skills, opportunities, and emotional support to build healthy, successful lives. Founded in 1953, The Child Center of NY has become a powerful community presence throughout the city. With 50 locations and 100 programs in NYC’s most under-served communities, our 1,000+ results-oriented professionals make a difference for more than 40,000 children and their families each year.

Position Summary

The Family Case Aide at Brooklyn Catchment SBES supports children and families by assisting with service plans that promote safety, stability, and well-being. The role includes conducting home visits, supervising visits, connecting families to resources, and documenting services. The aide works closely with case planners to strengthen family functioning and help prevent foster care placement.

Essential Functions

Assistance with Case Management:

• Assist Family Coordinators in conducting assessments, developing service plans, and monitoring progress for families enrolled in the prevention program.
• Provide logistical support for case-related activities, such as scheduling appointments, coordinating transportation, and arranging childcare.

Family Support Services:

• Assist in facilitating parent/caregiver support groups and workshops, providing logistical support and assistance as needed.
• Help families navigate community resources and access services related to housing, healthcare, education, and other basic needs.

Documentation and Record-keeping:

• Maintain accurate and up-to-date case records, progress notes, and documentation in accordance with program requirements and confidentiality standards.
• Assist with data entry, report preparation, and other administrative tasks to support program evaluation and reporting efforts.

Collaboration and Communication:

• Work collaboratively with Family Coordinators, school staff, community partners, and other stakeholders to ensure coordinated service delivery and support for families.
• Communicate regularly with Family Coordinators to provide updates on client needs, progress, and any challenges encountered.

Supervisory Responsibilities:

None

Qualifications

• One year of relevant work in child welfare or social services or life experience; OR Successful completion of an Administration for Children’s Services-funded prevention services program or similar program; OR A high school diploma or equivalent.
• Good interpersonal skills, ability to work with diverse social, economic, and cultural groups.
• Proficiency in Microsoft Office.
• Ability to plan and carry out assignments independently.
• Ability to prioritize, adhere to timelines and multi-task.

Job Behavioral Expectations:

• Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures.
• Safe and successful performance, including meeting productivity standards.
• Maintain an understanding of the principles, methods and processes needed to perform the job. Attends staff meetings, seminars and in-service training as assigned.
• Demonstrates the ability to complete work in an acceptable manner by the time and/or date established with accuracy, neatness and thoroughness and minimal number of errors.
• Maintain established departmental policies and procedures including maintain strict confidentiality and adherence to all HIPAA guidelines at all times.
• The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We Also Offer

• Generous Paid Time Off
• 401k Pension and Employer Contribution
• Flexible Spending and Commuter Benefits Accounts
• Employer paid short-term & long-term disability, life and AD&D insurance
• Employee Assistance Program

The Child Center of NY is an Equal Opportunity Employer.All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other category protected by Federal, State or local law. EOE M/F/D/V