CASE AIDE (BILINGUAL SPANISH) (QUEENS)

SCO; New York, Northern (NY, KY); On-site; USD 26,000 - 32,000; Full time

Job summary

SCO Family of Services is seeking a Preventive Case Aide (Bilingual Spanish) in Queens, NY to support families, work with a team of Case Planners, and assist with assessments, referrals, and documentation. The role emphasizes safety, wellbeing, and community collaboration and involves on-site visits and evening hours when needed.

Responsibilities include coordinating with housing, benefits, and service providers, supporting crisis plans, and ensuring timely data entry.

Qualifications

• High school diploma or GED; Associate degree preferred.
• Previous human services experience preferred.
• Seeking bilingual candidates.
• Some evening hours required.
• Excellent organizational, written and oral skills.
• Proficient in Microsoft Office.
• Commitment to working from a strength-based perspective.

Responsibilities

• Work with Case Planners and Supervisor to assess, set goals, intervene, and manage cases.
• Conduct home and office visits and escort clients to appointments with housing, benefits, court, and other providers.
• Provide outreach, referrals, advocacy to connect families with resources and prevent eviction.
• Assist families to complete applications and documentation.
• Request collateral documentation from schools, medical providers and other service providers.
• Support safety assessments and crisis/safety plan implementation.
• Develop collaborative relationships with community resources for the program.
• Assist in running groups and child care during sessions.
• Complete documentation and data entry within deadlines; use mobile technology.
• Attend supervision, meetings and trainings.
• Provide office support: reception, filing and related tasks.
• Demonstrate sensitivity to cultural and socioeconomic diversity.
• Contribute to the program's vision and mission.
• Create and maintain a respectful learning environment.

Skills

Bilingual Spanish

Organizational skills

Oral and written communication

Evening hours flexibility

Human services experience

Strength-based approach

Education

High School diploma or GED

Associate degree preferred

Tools

Microsoft Office

Job description

PREVENTIVE CASE AIDE (BILINGUAL SPANISH) (QUEENS)

Job Category: Professional

Requisition Number: PREVE004750

• Posted : August 19, 2026
• Full-Time
• On-site
• Rate : $21.43 USD per hour

Locations

Showing 1 location

Jamaica, NY 11432, USA

• Travel Required: Yes

Description

The Case Aide is responsible for assisting families to meet concrete needs to increase safety, reduce risk and promote wellbeing utilizing the Family Treatment and Rehabilitation (FTR) model of practice. The Case Aide works closely with a team of Case Planners and Supervisor to insure all responsibilities are carried out in accordance with model fidelity and the standards of FTR, ACS and SCO Family of Services. We offer strong supervision, rich professional development.

RESPONSIBILITIES

• Work collaboratively with a team of Case Planners and Supervisor to provide assessment, goal setting, interventions and case management to prevent foster care and promote wellbeing.
• Conduct home and office visits and accompany clients to appointments with housing, public benefits, court and other service providers.
• Provide outreach, referrals, escort and advocacy to connect families with resources, increase economic stability and prevent eviction.
• Assist families to complete applications and documentation as needed.
• Request collateral documentation from schools, medical providers and other service providers.
• Support team to assess safety and risk and assist to implement crisis management plans and safety plans as needed.
• Develop positive collaborative relationships with community based resources on behalf of program.
• Assist to implement groups and social activities for clients including providing child care during groups as needed.
• Complete all required documentation and data entry within deadlines.
• Utilize mobile technology to complete documentation.
• Attend individual and group supervision and all necessary meetings and trainings.
• Provide administrative support to office as needed: reception, filing, and other responsibilities as assigned.
• Demonstrate strong sensitivity to cultural and socioeconomic diversity.
• Commit to being an active contributor to the vision and mission of the program.
• Work to create and support a respectful learning environment.
• Other duties as assigned.

QUALIFICATIONS

• High school diploma or GED; Associate degree preferred.
• Previous human services experience preferred.
• Seeking bilingual candidates.
• Some evening hours required.
• Excellent organizational, written and oral skills.
• Proficient in Microsoft Office.
• Commitment to working from a strength-based perspective.

Travel Required

Yes . Yes, 75 % of the Time

Education

Required

High School or better.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.