Case Aide

Good Shepherd Services; New York (NY); Hybrid; USD 40,000 - 45,000; Full time

Job summary

Good Shepherd Services in Bronx, NY seeks a Case Aide to support Case Planners in a dynamic Foster Care program. You will provide administrative support, transport participants to visits and services, and document visits in CONNECTIONS.

Minimum qualifications include a high school diploma or GED; knowledge of NYC child welfare is a plus. Strong verbal, writing and organizational skills, flexibility, and the ability to work both independently and as part of a team.

Qualifications

• Must have a commitment to work from a strength based and/or youth development perspective.
• High school diploma or GED minimum requirement.
• Knowledge of the New York City child welfare system a plus.
• Excellent verbal, writing and organizational skills.
• Flexibility and ability to work under pressure and meet deadlines.

Responsibilities

• Work with a dynamic team of professionals in a progressive Foster Care program.
• Assist the Case Planners with driving agency vehicles to transport participants (children and families) to agency visits, treatment and other social agencies.
• Maintain a flexible schedule – available on Saturdays when necessary.
• Responsible for completing progress notes and all necessary paperwork. Document all visits and contacts in CONNECTIONS.
• Supervises family visitation sessions in office and/or home settings; observes interaction of parent(s) and child during visits and takes notes regarding interaction of family.
• Ensure immediate and consistent parent – child visitation.
• Assist with supervision of agency family visits as needed between birth parents and children.
• Track activities and additional supports provided to families.
• Collaborate with case planning team to provide additional support to enhance visitation.
• Ability to work independently, as well as contribute to a team.
• Transports children and/or clients to and from supervised visits.
• Assist in handling service referrals for children and families.
• Escort children and parents to appointments.
• Connect parents/caregivers with community resources and support.
• Other duties as assigned.

Skills

Commitment to strength-based/youth dev

Knowledge of NYC child welfare

Excellent verbal, writing, org skills

Flexibility under pressure

Team player

Education

High school diploma or GED

Job description

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Case Aide

facilitatecase-related activities on behalf of the Case Planners. They provide administrative support to clients and their families, as well as help prepare and process case services forms, applications and other paperwork as needed.

Job Title

Case Aide

Reports To

Supervisor- Foster Care

Location

7 W. Burnside Avenue, Bronx, New York 10453

Hours

35 Hours- week (Non-Exempt) This position requires in office hours. Hybrid schedules are based on program needs and leadership discretion.

Salary Range

40K-45K Based on relevant experience and education

Major Duties

• Work with a dynamic team of professionals in a progressive Foster Care program.
• Assist the Case Planners with driving agency vehicles to transport participants (children and families) to agency visits, treatment and other social agencies.
• Maintain a flexible schedule – available on Saturdays when necessary.
• Responsible for completing progress notes and all necessary paperwork. Document all visits and contacts in CONNECTIONS.
• Supervises family visitation sessions in office and/or home settings; observes interaction of parent(s) and child during visits and takes notes regarding interaction of family.
• Ensure immediate and consistent parent – child visitation.
• Assist with supervision of agency family visits as needed between birth parents and children.
• Track activities and additional supports provided to families.
• Collaborate with case planning team to provide additional support to enhance visitation.
• Ability to work independently, as well as contribute to a team.
• Transports children and/or clients to and from supervised visits.
• Assist in handling service referrals for children and families.
• Escort children and parents to appointments.
• Connect parents/caregivers with community resources and support.
• Other duties as assigned.

Qualifications

• Must have a commitment to work from a strength based and/or youth development perspective. Strong desire to work with children and families.
• High school diploma or GED minimum requirement.
• Knowledge of the New York City child welfare system a plus.
• Excellent verbal, writing and organizational skills.
• Flexibility and ability to work under pressure and meet deadlines.