Fall Seasonal Gift Shop Associate - Ice Cream Experience

6286 Magnum ICC US, LLC; North Moretown (VT); On-site; USD 17,000 - 22,000; Part time

Job summary

Ben & Jerry's Gift Shop Team Member in Waterbury, Vermont, is a part‑time seasonal role at the company’s original factory location. You will handle daily gift shop tasks, register transactions, assist guests, and help maintain a clean, energetic shop environment.

The position requires enthusiasm for the brand, strong customer service, and the ability to work evenings, holidays, and weekends. Training on safety protocols and GMP will be provided.

Qualifications

• Must be 16 years of age, or older.
• Strong representative and passion for the Ben & Jerry’s brand.
• Enthusiasm for working in the Gift Shop operations.
• Customer service experience and ability to take initiative in customer interactions.
• An awareness of food safety and cleanliness.
• Comfortable with handling cash and operating POS systems.
• Experience with public speaking.
• Time management skills and reliable attendance.
• Efficient with the ability to multi‑task.
• Outgoing, positive, friendly, and enthusiastic personality.
• Ability to maintain basic safety response initiatives in the event of an emergency.
• Willingness to adhere to General Manufacturing Protocols (GMP) in restricted areas.
• Willingness to adhere to unique safety protocols specific to the Waterbury factory location.
• Willingness to assist guests and communicate exit strategy in case of an evacuation event.
• Must be able to lift up to 50lbs.
• Must be able to stand up to 8 hours per day.
• Must be able and willing to work outside.
• Ability to work in traffic/parking areas of the operation.

Responsibilities

• Perform daily gift shop responsibilities, including register transactions, interacting with customers, maintaining shop organization and cleanliness, restocking retail & scoop shop items, and occasionally selling tour tickets.
• Perform daily upkeep and cleaning procedures and report maintenance concerns.
• Perform opening and closing procedures for the Gift Shop operations including preparations, cleaning, restocking, and organization.
• Perform seasonal outdoor tie‑dye job responsibilities including assisting customers with tie dye activities, restocking, and maintaining cleanliness of the operation.
• Adhere to operation protocols, including store & staff appearance, proper cash handling procedures, customer service, cleanliness, merchandising and compliance with all safety and operating standards.
• Drive consumer loyalty and excellent guest experiences by providing a fun, safe, clean, and high energy experience in the gift shop.
• Participate in basic safety training and adhere to all safety protocols, including emergency response initiatives for the Hospitality operations.
• Actively support company safety goals by ensuring consistent safe work behaviors.

Skills

Customer service

Cash handling

Public speaking

Multitasking

Team orientation

Job description

Ben & Jerry's Gift Shop Team Member in Waterbury, Vermont, is a part‑time seasonal role at the company’s original factory location. You will handle daily gift shop tasks, register transactions, assist guests, and help maintain a clean, energetic shop environment.

The position requires enthusiasm for the brand, strong customer service, and the ability to work evenings, holidays, and weekends. Training on safety protocols and GMP will be provided.