Fairfield Inn & Suites Findlay - Front Desk Flex Shifts

Aimbridge Hospitality; Findlay (OH); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Daily Pay

Medical Insurance

Paid Time Off

401k

Job summary

Fairfield Inn & Suites Findlay is seeking a Front Desk Agent to deliver warm welcomes, seamless check-ins, and memorable departures. You are the face of the hotel, guiding guests with friendly professionalism and attention to detail across a fast-paced front desk.

You will handle reservations, guest requests, and billing with accuracy, while collaborating with team members to maintain smooth operations. Open availability for AM and PM shifts, including weekends, is required to support guest

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Provide warm, high-quality guest service and handle inquiries.
• Communicate clearly with guests and team to ensure smooth operations.
• Quickly resolve issues to ensure guest satisfaction.
• Manage reservations, check-ins, and check-outs with accuracy.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Position requires open availability for both AM & PM shifts, as needed. AM- 7AM-3PM, PM-3PM-11PM. Weekends required.
Join Our Team as a Front Desk Agent!The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.
  

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.
  

BenefitsAfter an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan
  

Property InformationChoose the Fairfield Inn & Suites Findlay for your next stay in Findlay, OH. Centrally located next to shopping and restaurants, and near the University of Findlay, it's easy to get around town. For our leisure guests, we're near the Findlay Country Club and Riverside Park, and for those in town on business, we're located near Marathon Petroleum Corporation and Tall Timbers Industrial Park. All of our spacious guest rooms feature a mini-fridge and microwave, work desk, and complimentary toiletries. Start your day off right with breakfast on us, and stay connected via our free WiFi. Keep on track with your workout routine with our 24-hour Fitness Center. No matter the reason for visiting, we're happy to be your home away from home. At the Fairfield Inn & Suites Findlay, you are our #1 priority. We promise you'll be satisfied or we'll make it right. That's our commitment to you. Inn & Suites Galesburg, our guests are our #1 priority.
Application deadline for Colorado positions: Position requires open availability for both AM & PM shifts, as needed. AM- 7AM-3PM, PM-3PM-11PM. Weekends required.