Fairfield Inn & Suites Branson - Front Desk Agent

Aimbridge Hospitality; Branson (MO); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision

401k Retirement Plan

Paid Time Off

Employee Assistance Program

Disability Insurance

Life and AD&D Insurance

Job summary

Fairfield Inn & Suites Branson in Branson, MO, is seeking a Front Desk Agent to deliver warm welcomes, smooth check-ins, and friendly farewells. You will be the face of the hotel, handling reservations, inquiries, and guest requests with precision and a smile.

Ideal candidates have a high school diploma or equivalent and familiarity with hotel management software and Microsoft Office. The role offers on-site work with comprehensive benefits after the initial period.

Qualifications

• High school diploma or equivalent; hospitality experience preferred.
• Familiarity with hotel management software and Microsoft Office.

Responsibilities

• Guest service and front desk operations to ensure a seamless check-in/out experience.
• Communicate clearly with guests and team to maintain smooth operations.
• Handle reservations, phone inquiries, and guest requests with a friendly, proactive approach.
• Process payments and manage basic financial transactions.

Skills

Guest service

Communication

Problem solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Join Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Join Our Team as a Front Desk Agent! The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

We welcome all travelers to experience our newly renovated Fairfield Inn & Suites Branson hotel. Located just across the road from the Titanic Museum, our hotel in Branson, MO promises to satisfy each guest’s lodging needs with our premiere location, dedicated staff, and guest-oriented amenities. After a visit to the Titanic Museum, visitors can stop by the Hollywood Wax Museum, followed by some fun at the White Water Amusement Park. They can experience world-class trout fishing at Taneycomo Lake, just 4 miles from our Branson hotel, and get some quality shopping done at Tanger Outlet Mall. Each morning is an opportunity for guests to feast on our complimentary hot breakfast, with options for any breakfast preference. After a day exploring Branson, guests can wind down in our indoor pool, and connect with family using our free wireless high speed Internet. At the Fairfield Inn & Suites Branson, our guests are our #1 priority.