Fair Hearings Coordinator

Kansas Department of Health and Environment; Kansas; On-site; USD 28,000 - 33,000; Full time

Job summary

The Kansas Department of Health and Environment is seeking a Fair Hearings Coordinator to receive and review requests for Fair Hearings and determine eligibility for KanCare programs. This role uses policy manuals and system information to support timely, accurate determinations.

You will collaborate with KanCare staff, represent the agency in hearings, and document eligibility decisions. Excellent communication and analytical skills are essential for success.

Qualifications

• High school diploma or equivalent.
• 2 years’ experience determining long-term care or elderly and disabled eligibility.
• Education may be substituted for experience per agency guidelines.
• Valid driver’s license required when operating state vehicles.

Responsibilities

• Develop positive relationships with KanCare staff to assist customers.
• Represent the agency to contractors and stakeholders with professionalism.
• Interpret guidelines and coordinate work processes per policy.

Skills

Effective verbal and written comm.

Analytical skills

Independent judgement

Attention to detail

Education

High School, GED

Tools

Word

Excel

PowerPoint

Access

Job description

Job Posting

Job Posting closes: November 2, 2026

Required documents uploaded by: November 2, 2026

Kansas Department of Health and Environment

Our agency is led by Secretary Janet Stanek, who was appointed by Gov. Kelly in Dec 2021. KDHE is comprised of three divisions: Public Health, Environment, and Health Care Finance (which includes the State’s Medicaid program, KanCare). We are the only agency in the nation to have these three entities under one roof which allows us to take a holistic approach to improving and protecting the health and well‑being of all Kansans.

Verification of identity and employment eligibility to work in the United States is required by federal law. For a list of acceptable documents that establish these criteria, please refer to the federal Form I-9 . KDHE does not provide sponsorships for this position.

If you are a OPT or STEM OPT applicant, please note that all individuals must maintain valid employment authorization and an unexpired EAD.

E-Verify: Kansas Department of Health and Environment (KDHE) participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.S. For additional information regarding E-Verify, please click here . For additional information regarding Immigrant and Employee Rights (IER) please click here .

http://www.kdhe.ks.gov/

About The Position

• Who can apply: State of Kansas Only (Internal)
• Classified/Unclassified Service: Unclassified
• Full-Time/Part-Time: Full-Time
• Regular/Temporary: Regular
• Work Schedule: Monday-Friday, 8am-5pm (Flexible schedules available)
• Eligible to Receive Benefits: Yes
• Veterans' Preference Eligible: Yes
• Sponsorship: KDHE does not provide sponsorship for this position.

Compensation

• Hourly Pay Range: $20.33 - $24.11
• Salary can vary depending upon education, experience, or qualifications.

Employment Benefits

Comprehensive medical, mental, dental, vision, and additional coverage

Sick & Vacation leave

Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave

Paid State Holidays (designated by the Governor annually)

Fitness Centers in select locations

Employee discounts with the STAR Program

Retirement And Deferred Compensation Programs

Visit the Employee Benefits page for more information...

Position Summary & Responsibilities

Position Summary:

The Fair Hearings Coordinator position (K0241050) Is responsible for receiving and reviewing requests for Fair Hearings. Determine accuracy of the eligibility requests for which a Fair Hearings request has been received. Provide documentation to the Office of Administrative Hearings in a timely matter. Represent the agency during appeal hearings. Complete the eligibility determination for KanCare elderly, disabled, and long-term care medical programs in a timely, accurate and customer responsive manner. This determination is performed by utilizing system information and policy manuals. Investigation of the customer’s circumstances through the use of available computer information systems, researching records provided by the customer and direct customer contact provide the information upon which the eligibility determination is based. Operation of a computer is essential to document eligibility decisions.

Job Responsibilities may include but are not limited to the following:

• Develop a positive working relationship with KanCare eligibility contract staff in order to assist customers in accessing appropriate services.
• Represents the agency to the contractor and stakeholders using a non-judgmental attitude, communication skills and a working understanding of human behavior to establish an atmosphere in which mutual goals are achieved, and positive working relationships are maintained.
• Uses knowledge of state eligibility processes and policies and procedures governing managed care enrollment to coordinate and advise on work processes and interpret guidelines or instructions.

Qualifications

• Education:
• High School, GED
• Licensing & Certification:
• Valid Driver's License - Incumbent is required to have and maintain a valid driver's license when operating a state vehicle, a private vehicle, or a rental vehicle for the benefit of the State.
• Minimum Qualifications:
• High school diploma or equivalent, 2 years’ experience determining Long-Term Care or Elderly and Disabled eligibility. Education may be substituted for experience as determined relevant by the agency.
• Preferred Qualifications:
• Word, Excel, PowerPoint, Access
• Proofreading, editing, attention to detail
• Ability to interpret and apply policy
• Independent judgement and initiative
• Effective verbal and written communication
• Analytical skills
• Post-Offer, Pre-employment Requirements:
• Kansas Tax Clearance Certificate: A valid Kansas Tax Clearance Certificate is a condition of employment for all employees of the State of Kansas. Applicants (including non-residents) who receive a formal job offer for a state job, are required to obtain a valid Tax Clearance within ten (10) days of the job offer. A Tax Clearance can be obtained through the Kansas Department of Revenue who reviews individual accounts for compliance with Kansas Tax Law. If you have a missing tax return(s) or you owe taxes to the State of Kansas, please know that the Kansas Department of Revenue will work with you. The Kansas Department of Revenue can set you up on a payment plan to receive a Tax Clearance so you can get a job working for the State of Kansas. The Kansas Department of