Fair Barn Office Assistant (Part Time)

Village of Pinehurst; Pinehurst (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Village of Pinehurst seeks a team member to assist with development, promotion and organization of the Fair Barn events. You will work with clients to arrange and follow through on all details of event operations, provide facility tours, and promote rentals.

This role involves extensive public contact requiring tact and courtesy, with work including weekends, evenings and holidays as needed. The employee may be indoors in a banquet hall setting or outdoors as required, under supervision of the

Responsibilities

• Works with clients to arrange and follow through on all details of event operations as assigned.
• Follow-up on customer inquiries, provide facility tours as directed.
• Communicates with client renters.
• Secures facility after each event including locking all doors and windows, turning off all lights, etc.
• Provides information regarding external services available for event planning such as florists, caterers, entertainment, etc.
• Informs supervisor of customer complaints including details of each situation and external vendors involved if appropriate.
• Resolves customer complaints with input from the Special Events Coordinator as needed.
• Performs other assignments and special projects as required.

Job description

• Ability to work a flexible schedule which includes weekends, evenings, nights and holidays.

• Ability to work a flexible schedule which includes weekends, evenings, nights and holidays.

An employee in this class is responsible for assisting with development, promotion and organization of the Fair Barn events. Work includes promoting and booking rentals, providing technical and logistical support for events and activities of the Fair Barn. Work involves extensive public contact requiring tact and courtesy. This employee is primarily subject to inside environmental conditions similar to that found in a banquet hall or large restaurant. Some work may be performed outdoors. Work is performed under the supervision of the Venue Coordinator but may be assigned to other teams if needed. Ability to work weekends, evenings and holidays and a flexible schedule is required.

Typical Duties And Responsibilities

• Works with clients/customers to arrange and follow through on all details of event operations as assigned.
• Follow-up on customer inquiries, provide facility tours as directed.
• Communicates with client renters
• Secures facility after each event including locking all doors and windows, turning off all lights, etc.
• Provides information regarding external services available for event planning such as florists, caterers, entertainment, etc.
• Informs supervisor of customer complaints including details of each situation and external vendors involved if appropriate.
• Resolves customer complaints with input from the Special Events Coordinator as needed.
• Performs other assignments and special projects as required.