FAFSA Coach & Evening/Weekend Outreach Specialist

Brookdale Community College; Middletown Township (NJ); On-site; USD 37,000 - 40,000; Full time

Job summary

Brookdale Community College in New Jersey is seeking a FAFSA Coach to guide students, families, and community members through the financial aid process, including FAFSA completion and New Jersey Alternative Financial Aid Application. The role collaborates with Enrollment Services, EOF, and local partners to deliver workshops and outreach across Monmouth County and surrounding areas.

The ideal candidate has a Bachelor's degree and at least three years in higher education or related fields, strong

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Minimum of three years of experience in higher education, financial aid, student services, outreach, enrollment management, community engagement, or related field.

Responsibilities

• Provide one-on-one and group assistance with FAFSA and New Jersey Alternative Financial Aid Application completion.
• Educate students and families regarding federal, state, institutional, and community financial aid programs.
• Conduct outreach activities to increase awareness of financial aid and college access opportunities.
• Coordinate and facilitate FAFSA completion workshops, financial aid nights, and community presentations events.
• Develop and maintain relationships with local high schools, community organizations, libraries, and other community partners.
• Assist prospective and continuing students with understanding financial aid requirements, deadlines, and verification processes.
• Track outreach efforts, student participation, and completion outcomes, maintaining up-to-date records and preparing reports as requested.
• Maintain compliance with FERPA and all federal, state, and institutional regulations related to student records and financial aid information.
• Provide evening and weekend coverage at Brookdale campuses and off-site locations as needed.

Skills

Student support

Financial aid knowledge

FERPA knowledge

Communication skills

Education

Bachelor's Degree

Tools

CRM Platforms

SIS/Student Information Systems

Microsoft Office

Job description

Brookdale Community College in New Jersey is seeking a FAFSA Coach to guide students, families, and community members through the financial aid process, including FAFSA completion and New Jersey Alternative Financial Aid Application. The role collaborates with Enrollment Services, EOF, and local partners to deliver workshops and outreach across Monmouth County and surrounding areas.

The ideal candidate has a Bachelor's degree and at least three years in higher education or related fields, strong