Faculty Housing Maintenance Assistant

California Institute of Technology; Pasadena (CA); On-site; USD 30,000 - 34,000; Full time

Job summary

California Institute of Technology, Pasadena, is hiring for a full-time temporary role assisting the Faculty Housing Office with day-to-day maintenance and unit turnover across apartments, condos, and single-family homes. You will work with maintenance staff to ensure timely turnover and provide professional service to tenants and guests.

Responsibilities include turnover, housekeeping, inspections, and collaboration with Facilities for trades.

Qualifications

• 2 years of relevant experience.
• Must possess or obtain by hire date a valid California Driver's License.
• Ability to multitask in a busy, fast-paced environment.
• Basic computer skills and ability to perform tasks on iOS devices.
• Requires good problem-solving skills.
• Excellent written and oral communication skills.
• Strong customer service skills.
• Team player and willing to work after hours.

Responsibilities

• Assist with turnover and housekeeping of ~120 furnished units, including prep inspections and reporting damages.
• Provide high level customer service to tenants and handle daily inquiries.
• Coordinate with Facilities for skilled trades and turnover timelines.
• Assist with maintenance services during rehab, renovation, and preventative tasks.
• Respond to emergency maintenance requests.
• Move furniture, appliances, painting, carpentry, plumbing, fixtures and inventory, and inspect units.
• Other duties as assigned.

Skills

Customer service

Communication

Team player

Multitask

Organizational skills

Problem solving

Power tools

Safety awareness

Lifting ability

Tools

iOS devices

Job description

Caltech is a world-renowned science and engineering institute that marshals some of the world's brightest minds and most innovative tools to address fundamental scientific questions. We thrive on finding and cultivating talented people who are passionate about what they do. Join us and be a part of the diverse Caltech community.

Job Summary

This full-time temporary position will report to the Faculty Housing Office and will assist with providing day-to-day maintenance and unit turnover services to Faculty Housing, including, but not limited to apartments, condominiums, and single-family homes. Must be able to provide professional customer service to internal and external customers and assist with resolving routine problems in a thorough and timely manner with a team of maintenance workers.

Essential Job Duties

• Assist Operations Specialists with turnover and housekeeping services of recently vacated apartments, condos, and single-family homes, including but not limited to maintenance, light cleaning and custodial duties, outfit approximately 120 furnished units with basic housewares, remove linens and bedsheets, make beds, conduct pre and post move-out inspections, and document and report damages.
• Provide a high level of customer service to tenants and assist with daily questions.
• Collaborate with various shops in the Facilities Department to achieve skilled trades work and meet turnover and check-in timelines.
• Provide assistance with maintenance services in conjunction with rehabilitation, renovation, preventative maintenance, and respond to service/repair calls.
• Respond immediately to emergency maintenance requests in buildings or other areas as requested.
• Assist Operations Specialists with movement of furniture, appliances, painting, carpentry, plumbing, installation of fixtures and smoke detectors, stockroom cleanliness and inventory tracking, unit inspections.
• Other duties as assigned.

Basic Qualifications

• 2 years of relevant experience.
• Must possess or have the ability to obtain by the date of hire, a valid California Driver's License, and maintain it throughout the course of employment.
• Ability to multitask and prioritize in a busy, fast-paced, dynamic environment.
• Must have basic computer skills and be able to perform basic tasks on iOS devices. Must be highly organized, detail-oriented, and proactive.
• Requires good problem-solving skills.
• Awareness and sensitivity to special interest groups, faculty, and staff.
• Must have patience and be able to deal with people under stressful circumstances.
• Excellent written and oral communication skills.
• Strong customer service skills.
• Must be a team player and willing to work after hours as needed.
• Must comprehend simple instructions and ask questions to clarify when needed.
• Must understand basic math and measurements.Ability to resolve routine problems in a thorough and timely manner either with a team of maintenance workers or unsupervised.
• Must have skills in handiwork and be comfortable using power tools.
• Must be able to lift up to 50 lbs.
• Must be able to use ladders, stand, walk, kneel, and crouch for extended periods of time.

Required Documents

• Resume.

Hiring Range

$21.75 - $24.75 Per Hour The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. As one of the largest employers in Pasadena, CA, Caltech is committed to providing comprehensive benefits to eligible employees and their eligible dependents. Our benefits package includes competitive compensation, health, dental, and vision insurance, retirement savings plans, generous paid time off (vacation, holidays, sick time, parental leave, bereavement, etc.), tuition reimbursement, and more. Non-benefit eligible employees will have access to some benefits such as onsite counseling and sick time. Learn more about our benefits and staff perks.

EEO Statement

Caltech is an equal opportunity employer and, as a federal contractor, takes affirmative action to employ qualified individuals with disabilities and protected veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.

Disability Accommodations

Caltech complies with the Fair Employment and Housing Act (FEHA) and the Americans with Disabilities Act (ADA). We consider reasonable accommodation measures that may be necessary for eligible applicants and employees to perform the essential functions of a position.

If you would like to request an accommodation to complete this application, interview, or otherwise participate in the employee selection process, please contact Caltech Recruiting at [e-mail].

Additionally, if you do not meet the basic qualifications of a role but believe you can perform the essential functions of the job with reasonable accommodation, please reach out to Caltech Recruiting at [e-mail].