Factory IT Delivery Lead — Site Ops & Security

Hitachi Automotive Systems Americas, Inc.; Alamo (TN); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Comprehensive Health Coverage

401(k) with company match

Paid Time Off

Professional Growth

Family Support

Job summary

Hitachi Energy USA Inc. in Alamo, Tennessee, seeks a Factory IT Site Delivery Manager to lead IT services for the Alamo and Crystal Springs factories, aligning technology with safe, efficient manufacturing goals.

You will own onsite infrastructure, applications, cybersecurity, governance, and vendor coordination, delivering end-to-end IT services and guiding local IT professionals in a dynamic plant environment.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
• 5+ years of experience in Information Technology.
• 2+ years in an IT leadership or management role.
• Experience supporting manufacturing or industrial environments.
• Project management experience for complex initiatives.
• Strong communication skills in English; additional local language skills valued.

Responsibilities

• Lead IT service delivery for assigned factory sites.
• Serve as the primary IT escalation point for the business.
• Ensure effective ticket management, triage, and resolution.
• Deliver and support onsite IT infrastructure and applications.
• Oversee local IT governance, security, and cybersecurity response.
• Manage IT demand intake and prioritize business requirements.
• Lead IT build and improvement projects at site level.
• Coordinate IT vendors and global delivery teams.
• Plan and control site IT budget and costs.
• Enable secure machine and network connectivity.

Skills

IT leadership

Manufacturing IT

Project management

English communication

Cybersecurity

Education

Bachelor's degree in Computer Science, Engineering, or equivalent

Tools

MS Office

ServiceNow

Microsoft DevOps

Microsoft Azure

SAP S/4HANA BI/Analytics

Job description

Hitachi Energy USA Inc. in Alamo, Tennessee, seeks a Factory IT Site Delivery Manager to lead IT services for the Alamo and Crystal Springs factories, aligning technology with safe, efficient manufacturing goals.

You will own onsite infrastructure, applications, cybersecurity, governance, and vendor coordination, delivering end-to-end IT services and guiding local IT professionals in a dynamic plant environment.