Facility Supervisor — Evening/Weekend Leader

Entertimeonline; Boise (ID); On-site; USD 21,000 - 26,000; Part time

Job summary

West Boise YMCA is seeking Facility Supervisors to oversee the building and grounds during assigned shifts. This role provides leadership to staff, fosters the Y’s culture, and ensures safe, welcoming environments for members and guests.

The position is part-time, averaging 15–20 hours per week with shifts Monday–Friday 4:00 pm–9:15 pm and weekends 10:00 am–6:15 pm, paying $14.95–$18.69 per hour. Responsibilities include handling concerns, coaching staff on service, and responding to emergencies.

Qualifications

• Experience in customer service, sales, or related experience.
• Excellent human relation skills and positive communication with staff and members.
• Ability to address and make solid decisions in emergency situations.
• Respond calmly and quickly to safety and emergency situations.
• Excellent verbal and written communication skills including telephone etiquette and computer use.

Responsibilities

• Support others in handling and resolving concerns and report incidents that may occur.
• Function as a point person for other staff, coaching frontline staff on their service and engagement behaviors and habits.
• In the absence of other Department Coordinator or higher-level leadership staff, monitor programs and activities to ensure adherence to association leading practices.
• Respond to member and staff concerns, questions, and emergencies in a positive and professional manner.
• Performs and fulfills other membership positions (Welcome Center staff, Lead, Membership Specialist) job requirements, for which this position is assigned.
• Build relationship when working with YMCA members, program participants, volunteers and staff.
• Assist and educate members and guest in YMCA policies and procedures.

Skills

Customer service

Sales experience

Communication skills

Emergency response

Team leadership

Job description

West Boise YMCA is seeking Facility Supervisors to oversee the building and grounds during assigned shifts. This role provides leadership to staff, fosters the Y’s culture, and ensures safe, welcoming environments for members and guests.

The position is part-time, averaging 15–20 hours per week with shifts Monday–Friday 4:00 pm–9:15 pm and weekends 10:00 am–6:15 pm, paying $14.95–$18.69 per hour. Responsibilities include handling concerns, coaching staff on service, and responding to emergencies.