Facility Supervisor - West Boise YMCA

Entertimeonline; Boise (ID); On-site; USD 21,000 - 26,000; Part time

Job summary

West Boise YMCA is seeking Facility Supervisors to oversee the building and grounds during assigned shifts. This role provides leadership to staff, fosters the Y’s culture, and ensures safe, welcoming environments for members and guests.

The position is part-time, averaging 15–20 hours per week with shifts Monday–Friday 4:00 pm–9:15 pm and weekends 10:00 am–6:15 pm, paying $14.95–$18.69 per hour. Responsibilities include handling concerns, coaching staff on service, and responding to emergencies.

Qualifications

• Experience in customer service, sales, or related experience.
• Excellent human relation skills and positive communication with staff and members.
• Ability to address and make solid decisions in emergency situations.
• Respond calmly and quickly to safety and emergency situations.
• Excellent verbal and written communication skills including telephone etiquette and computer use.

Responsibilities

• Support others in handling and resolving concerns and report incidents that may occur.
• Function as a point person for other staff, coaching frontline staff on their service and engagement behaviors and habits.
• In the absence of other Department Coordinator or higher-level leadership staff, monitor programs and activities to ensure adherence to association leading practices.
• Respond to member and staff concerns, questions, and emergencies in a positive and professional manner.
• Performs and fulfills other membership positions (Welcome Center staff, Lead, Membership Specialist) job requirements, for which this position is assigned.
• Build relationship when working with YMCA members, program participants, volunteers and staff.
• Assist and educate members and guest in YMCA policies and procedures.

Skills

Customer service

Sales experience

Communication skills

Emergency response

Team leadership

Job description

• Location 5959 N. Discovery Place,Boise, ID, 83713,United States
• Base Pay $14.95 - $18.69 / Hour
• Job Category Membership
• Employee Type Part Time - Non Exempt

• Name Kermit Smith
• Phone [phone] ext. 418
• Email [e-mail]

Our West Boise YMCA is seeking Facility Supervisors to join their team. This ideal candidate is responsible for overall supervision of the YMCA building and grounds during assigned shifts and to serve in other membership positions as assigned. Provides leadership and influence to others and fosters the Y’s culture by modeling engagement principles, capturing living our cause moments, and exemplifying and promoting safe behaviors.

Serving over 20,000 active youth, adult, and family members, the West Branch of the Treasure Valley Family YMCA helps members lead a healthier, happier life. Facility amenities and features include six fitness studios, three racquetball courts, full-court basketball gym, youth activity center, climbing wall, 50-meter swimming pool, and training pool.

Schedule:

This is part-time position averaging 15-20 hours per week. Schedule requirement includes Monday-Friday, 4:00pm-9:15pm and Saturday-Sunday, 10:00am-6:15pm. Pay: $14.95-$18.69/hour.

Responsibilities:

• Support others in handling and resolving concerns and report incidents that may occur.
• Function as a point person for other staff, coaching frontline staff on their service and engagement behaviors and habits.
• In the absence of other Department Coordinator or higher-level leadership staff, monitor programs and activities to ensure adherence to association leading practices.
• Respond to member and staff concerns, questions, and emergencies in a positive and professional manner.
• Performs and fulfills other membership positions (Welcome Center staff, Lead, Membership Specialist) job requirements, for which this position is assigned.
• Build relationship when working with YMCA members, program participants, volunteers and staff.
• Assist and educate members and guest in YMCA policies and procedures.

Qualifications:

• Experience in customer service, sales, or related experience.
• Excellent human relation skills and an ability to maintain positive communication with staff and members.
• Ability to address and make solid decisions in emergency situations.
• Ability to respond calmly and quickly to safety and emergency situations.
• Excellent verbal and written communication skills including telephone etiquette and computer use.

Welcoming and Inclusion:

At the Y, we welcome everyone whose behavior adheres to our core values of caring, honesty, respect, and responsibility. We advance our cause by building a stronger and more equitable community where everyone has the opportunity to learn, grow, thrive, and reach their full potential with dignity. The Y is a force for building bridges among all people–regardless of ability, age, birthplace, cultural background, ethnicity, faith, gender, gender identity, ideology, income, race, or sexual orientation. The Y is for all.