Facility Service Manager

CubeSmart; Pennsylvania; On-site; USD 85,000 - 120,000; Full time

Job summary

CubeSmart seeks a professional Facility Services Manager with multi-unit experience to manage construction, R&M projects, and divisional capital initiatives from our Malvern, PA corporate office.

The role involves developing and approving budgets, supervising contractors, and coordinating with district leadership to ensure facilities meet company standards while travelling ~50% to stores across multiple states.

Qualifications

• Requires four-year degree or equivalent; multi-unit experience preferred.
• Engineering degree is favorable but not required.
• Strong leadership and supervisory skills are essential.
• Ability to develop budgets and manage contracts with vendors.

Responsibilities

• Oversees capital improvements and major maintenance projects across stores in multiple states.
• Reviews and negotiates service contracts and bids; ensures project completion per contract.
• Directs technical repair/maintenance discussions with District Managers.
• Manages capital budgets and approves maintenance expenses within set budgets.
• Supervises outside contractors and ensures work meets company standards and timelines.
• Presents project updates at divisional meetings and reviews timelines.

Skills

Facility management

Budgeting

Vendor management

Project coordination

Leadership

Education

Four-year degree or equivalent

Engineering degree favorable

Tools

Microsoft Project

Excel

Job description

Overview

CubeSmart seeks a professional and talented Facility Services Manager with multi‑unit experience to join our growing team. This individual will manage construction and R&M projects in an assigned division, working with contractors and field teammates to ensure that facilities are properly maintained. This role also facilitates divisional capital projects and manages service agreements. This position is based in Malvern, PA, our corporate office.

Responsibilities

• Oversees and manages the capital improvements and major maintenance projects for over 100 stores covering multiple states.
• Maintains and evaluates service contracts by reviewing property requirements, estimating future maintenance needs, preparing bid specifications, soliciting and reviewing bids from contractors, negotiating contracts, awarding contracts related to routine and non‑routine projects, and overseeing the proper completion of projects.
• Works with District Managers and Senior District Managers to give direction and guidance on technical aspects of repair and maintenance.
• Develops and maintains capital budgets for assigned properties, operating within budget constraints, reviews and approves maintenance expenses and invoices for payment, obtains required approval for larger expenditures, and uses knowledge of maintenance costs to recommend budget revisions.
• Supervises outside contractors by performing on‑site visits to ensure work is performed in accordance with company standards and contract requirements; maintains daily contact with contractors to resolve issues, establish priorities and ensure needs are met.
• Attends divisional meetings and presents to the group a review of all projects and timelines.
• Demonstrates professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks.
• Ensures safety compliance.
• Travels approximately 50% to stores.

Qualifications

Four‑year degree or comparable background to include a minimum of five years building maintenance or construction experience. Multi‑unit experience is essential. Engineering degree is favorable but not requisite. Previous supervisory experience is desirable.

• Knowledge of construction, maintenance and retail properties.
• Developed understanding of corporate standards for facilities with an ability to achieve those standards.
• Demonstrates leadership and management ability.
• Team building skills; organizational and staff development skills. Strong supervisory skills.
• Strong communication, negotiation and presentation skills.
• Ability to interact with vendors and other employees and to relay technical concerns with adequate detail, quickly and accurately.
• Ability to develop and manage budgets.
• High degree of initiative and independent judgment.
• Strong analytical and problem solving abilities.
• Computer skills; spreadsheet and project management software capabilities.
• Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines.
• Able to write reports and business correspondence.
• Able to apply common sense understanding to carry out complex instructions furnished in written, oral or diagram form.
• References and history of previous building projects.
• Engineering degree is favorable but not requisite.
• Agreeable to 50% travel.
• Candidates must be authorized to work in the U.S. without the need for current or future sponsorship.