Facility Service Attendant

Colonial Group; Los Angeles (CA); On-site; USD 25,000 - 32,000; Part time

Job summary

Colonial Group is seeking a Facility Service Attendant for the Hollywood Bowl venue in Los Angeles. This part-time role reports to the Facility Services Manager and supports the venue before, during and after events.

Responsibilities include preparing the site, assisting with marquee changes, sorting recyclables, cleaning, sweeping, and helping other departments as directed. Ability to lift up to 50 lbs and work outdoors is required.

Qualifications

• Existing knowledge of venue operations or the ability to quickly learn policies and procedures.
• Ability to work outdoors, bend, stand and walk on varied terrain including stairs for long durations.
• Lift and carry up to 50 lbs; assist with bollards up to 150 lbs with help.

Responsibilities

• Help prepare site for opening and for events.
• Assist in changing out the marquee as needed.
• Collect and sort recyclable materials before, during, and after performances.
• Perform venue cleanup and sweep grounds; empty trash as required.
• Cover vehicles with protective tarps for firework programs.
• Maintain accurate time records and follow meal and rest break policy.
• Assist other departments and supervisor with setup of vendor canopies and equipment.
• Respond to customer service issues with professionalism and care.
• General duties as assigned by supervisor.

Job description

Position:

Facility Service Attendant

Department:

Hollywood Bowl Operations

FLSA Grade:

Non-Exempt (Part-time)

Pay Range:

$17.87 - $23.54

Position Summary:

The Facility Service Attendant, reporting to the Facility Services Manager, assists in the preparations of the venue prior, during, and after the event.

Position Elements:

• Help prepare site for opening
• Assist in the process of changing out the marquee
• Collect & sort recycled products before, during and after performances
• Venue cleanup of trash and bio fluids as needed, using personal protective equipment
• Sweep entire grounds
• Prepare box seats; set up tables and easels
• Place tables and distribute merchandise for program/novelty sales
• Cover vehicles with protective tarps for firework programs
• Keep accurate time records and abide by the meal and rest break policy
• Assist other departments when necessary and as directed by a supervisor (such as: helping recover cushions at the end of the performance, assisting on the bus island, etc.)
• Respond to a wide range of customer service issues with sensitivity and care
• Assist FSA supervisor on setting up vendor canopies, umbrellas, metal detectors, and assist with removal of bollards when needed
• General duties as assigned

Relationships:

Reports To: Facility Service Supervisor

Interacts With: Public

Co-workers

Supervisors
Managers

Job Requirements:

• Existing knowledge of or the ability to quickly learn the following:
• Cushion rental policies and procedures
• Recycling policies
• Layout of venue and grounds
• Event times and program information
• General seating
• Ability to:
• Work outside
• Bend, stand and walk (including hilly terrain and stairs) for up to duration of entire work shift
• Lift and carry up to 50 lbs on your own
• Lift and remove bollards (up to 150lbs/each) with the assistance of up to two other employees.

Reviewed 01/26