Facility Quality Supervisor

Nestlé Purina North America; Eden (NC); On-site; USD 72,000 - 103,950; Full time

Job summary

Nestlé Purina North America is seeking a QA Team Leader at our Rockingham County facility near the Virginia border. You will oversee QA laboratories and testing programs, manage QA staff, and drive continuous improvements under NQMS and ISO 22000 frameworks.

The role emphasizes safety, quality, and environmental standards, with collaboration across functions to maintain product integrity and regulatory compliance.

Qualifications

• 2+ years of experience in a food manufacturing environment.
• 1+ year in a leadership role.
• Strong understanding of HACCP and GMP practices.

Responsibilities

• Manage QA Technicians and Specialists, provide training, coaching, and performance reviews to support production and distribution operations.
• Oversee QA lab activities, testing programs, and calibration to ensure safety, quality, and environmental standards.
• Ensure ingredient and finished product release/hold programs and accurate formulation changes for new products and updates.
• Collaborate with cross-functional teams to identify root causes, implement corrective actions, and support continuous improvement through NCE, ISO 22000, and NQMS frameworks.
• Verify and calibrate QA testing equipment regularly and ensure staff proficiency in analytical testing methods.
• Conduct internal audits, identify compliance gaps, and develop corrective action plans for QA lab functions and programs.
• Act as a functional expert in SAP, EWM, Release Editor, and BatchVue; support major quality initiatives and develop deep understanding of facility operations and GMP practices.

Skills

Leadership

QA Management

SAP

EWM

BatchVue

HACCP

NQMS

ISO 22000

Analytical testing

Education

High School Diploma or GED

Tools

Release Editor

BatchVue

SAP

EWM

Job description

Driven by integrity and united by the people-and-pet bond, we find strong purpose in the work we do and an even greater joy in those we get to work alongside. Together, we harness the expertise of our long-standing tradition of excellence to embrace possibility and continuously push to do what's never been done before in pet care. Discover your purpose and fuel your passions when you bring your love of pets to a team that prides itself on the power of togetherness- We are Proudly Connected. Purely Driven.

Position Summary

Our newest factory, located along the Virginia border, breathes new life into a former brewery, creating an innovative and technologically advanced pet food manufacturing facility. We have transformed the existing structure in Rockingham County to produce leading dry dog and cat food brands, including Purina Pro Plan, Purina ONE, and Purina Pro Plan Veterinary Diets. With a strong focus on sustainability and safety, this facility is committed to doing our part to care for the environment, like conserving water, investing in renewable electricity and maintaining zero waste for disposal. As we expand, we proudly build upon our 90-year legacy of crafting science-based dog and cat foods that pet owners’ trust. At Purina, we are deeply passionate about supporting the communities where we live and work, and we bring that same engagement and commitment to Rockingham County. Together, we create a brighter future for pets and our community.

As QA Team Leader, you are responsible for managing the Quality operation and performance of the QA laboratories and testing programs with an emphasis on employee safety. You'll manage direct reports with fairness and consistency and support the improvement of the Nestlé Quality Management System (NQMS) to guarantee the production of safe, high-quality products.

• Manage QA Technicians and Specialists, provide training, coaching, and performance reviews to support production and distribution operations.
• Ensure alignment across Quality Monitoring Schemes, HACCP, lab control plans, and corporate/local policies while ensuring lab activities meet safety, quality, and environmental standards.
• Oversee ingredient and finished product release/hold programs and ensure accurate formulation changes for new products, updates, and improvements.
• Collaborate with cross-functional teams to identify root causes, implement corrective actions, and support continuous improvement through NCE, ISO 22000, and NQMS frameworks.
• Verify and calibrate QA testing equipment regularly and ensure staff proficiency in analytical testing methods.
• Conduct internal audits, identify compliance gaps, and develop corrective action plans for QA lab functions and programs.
• Act as a functional expert in SAP, EWM, Release Editor, and Batchvue; support major quality initiatives and develop deep understanding of facility operations and GMP practices.

Required

• High School Diploma or GED equivalent
• 2+ years of experience in a food environment, manufacturing, industrial facility, military, or related field
• 1+ year of leadership experience

The approximate pay range for this position is $72,000 - $103,950. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills, and abilities as well as geographic location.

• Nestle offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage, and a broad range of other benefits.

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law.

Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at [e-mail] or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship.