FACILITY OPERATOR (FULL TIME)

ESFM® USA; Austin (TX); On-site; USD 26,139 - 37,229; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Medical Insurance

Dental Insurance

Vision Insurance

Commuter Benefits

Job summary

ESFM USA is seeking a full-time Facility Operator in Austin, TX, at the Accenture location. The role covers a variety of clerical duties, phone handling, bookkeeping, typing, and office management to support a seamless workplace experience for employees and guests.

Responsibilities include delivering hospitality, coordinating meeting rooms, basic tech support, and ensuring safety policy compliance. Prior experience in customer service is preferred, with proficiency in MS Office Suite required.

Qualifications

• Customer service experience preferred.
• Must be efficient with MS Office Suite.

Responsibilities

• Answer telephones and perform clerical duties.
• Support floor operations and workplace experience for employees and guests.
• Provide first-line technology support and meeting room setup assistance.
• Maintain reports and comply with safety policies.

Skills

Customer service

Hospitality mindset

Tools

MS Office Suite

Job description

We have an opening for a full time FACILITY OPERATOR position.

Location: Accenture - 7700 W Parmer Lane, Suite 350, Austin, TX 78729.

Schedule: Full time. Monday - Friday, shift 1: 7:00 AM - 4:00 PM and shift 2: 10:00 AM - 7:00 PM.

Fixed Pay Rate: $23.00 per hour.

Requirement: Customer service experience preferred. Must be efficient with MS Office Suite.

Job Summary

Performs a variety of clerical duties, including answering telephones, bookkeeping, typing, word processing, office machine operation and filing.

Essential Duties and Responsibilities

• Deliver exceptional hospitality with a strong focus on creating an outstanding customer service experience.
• Support daily floor operations and provide a seamless workplace experience for employees and guests.
• Provide first-line technology support and assist with meeting room setup and troubleshooting.
• Maintain required reports and ensure compliance with all applicable safety policies and procedures.
• Trains other staff members to perform work activities, such as using computer applications.
• Answers telephones, directs calls, takes messages and runs errands.
• Prepares meeting agendas, attends meetings and records/transcribes minutes.
• Makes travel arrangements.
• Completes work schedules, manages calendars and arranges appointments.
• Opens and routes incoming mail, answers correspondence and prepares outgoing mail.
• Compiles, copies, sorts and files records of office activities, business transactions and other activities.
• Completes and mails bills, contracts, policies, invoices and checks.
• Operates office machines such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers.
• Types, formats, proofreads and edits correspondence, reports and other documents.
• Reviews files, records and other documents to obtain information to respond to requests.
• Computes, records and proofreads data and other information.
• Processes and prepares documents such as business or government forms and expense reports.
• Maintains and updates filing, inventory, mailing and database systems.
• Communicates with customers, employees and others to answer questions; disseminates or explains information; takes orders and addresses complaints.
• Collects, counts and disburses money; performs basic bookkeeping; completes banking transactions.
• Troubleshoots problems involving office equipment.
• Performs other duties as assigned.

Benefits

Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.

Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Equal Employment Opportunity

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Additional Information

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Certain positions may require Florida Level 2 background screening. Details at https://info.flclearinghouse.com/.

Applications are accepted on an ongoing basis.

ESFM maintains a drug-free workplace.