FACILITY OPERATOR (FULL TIME)

Compass Group USA; Austin (TX); On-site; USD 26,139 - 37,229; Full time

Benefits offered by this job

Will training provided

Multiple benefit options

Job summary

ESFM, the corporate Integrated Facilities Management division of Compass Group USA, is hiring a full-time Facility Operator in Austin. Responsibilities include clerical tasks, front-desk duties, and supporting daily floor operations to ensure a hospitable workplace for employees and guests.

Ideal candidates have customer service experience and are proficient with MS Office Suite. Competitive benefits and structured training are offered as part of a comprehensive compensation package.

Qualifications

• Customer service experience preferred.
• Must be efficient with MS Office Suite.

Responsibilities

• Deliver exceptional hospitality with a strong focus on customer service.
• Support daily floor operations and provide a seamless workplace experience for employees and guests.
• Provide first-line technology support and assist with meeting room setup and troubleshooting.
• Maintain required reports and ensure compliance with safety policies and procedures.
• Trains other staff members to perform work activities, such as using computer applications.
• Answers telephones, directs calls, takes messages and runs errands.

Skills

Customer service

MS Office Suite

Tools

MS Office Suite

Job description

Select how often (in days) to receive an alert:

• We have an opening for a full timeFACILITY OPERATOR position.
• Location: Accenture - 7700 W Parmer Lane, Suite 350, Austin, TX 78729 Note: online applications accepted only.
• Schedule: Full time schedule. Monday - Friday, shift 1: 7:00 AM - 4:00 PM and shift 2: 10:00 AM - 7:00 PM). More details upon interview.
• Requirement: Customer service experience preferred. Must be efficient with MS Office Suite.
• Perks: Willing to train! Multiple benefit options to choose from! Paid vacation/sick/holidays!
• Fixed Pay Rate:$23.00 per hour.

ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).

Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets.

ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.

In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).

Job Summary

Summary: Performs a variety of clerical duties, including answering telephones, bookkeeping, typing, word processing, office machine operation and filing.

Essential Duties and Responsibilities:

• Deliver exceptional hospitality with a strong focus on creating an outstanding customer service experience.
• Support daily floor operations and provide a seamless workplace experience for employees and guests.
• Provide first-line technology support and assist with meeting room setup and troubleshooting.
• Maintain required reports and ensure compliance with all applicable safety policies and procedures.
• Trains other staff members to perform work activities, such as using computer applications.
• Answers telephones, directs calls, takes messages and runs errands.
• Prepares meeting agendas, attends meetings and records/transcribes minutes.
• Completes work schedules, manages calendars and arranges appointments.
• Opens and routes incoming mail, answers correspondence and prepares outgoing mail.
• Compiles, copies, sorts and files records of office activities, business transactions and other activities.
• Completes and mails bills, contracts, policies, invoices and checks.
• Operates office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers.
• Types, formats, proofreads and edits correspondence, reports and other documents.
• Reviews files, records and other documents to obtain information to respond to requests.
• Computes, records and proofreads data and other information.
• Processes and prepares documents, such as business or government forms and expense reports.
• Maintains and updates filing, inventory, mailing and database systems.
• Communicates with customers, employees and others to answer questions; disseminates or explains information; takes orders and addresses complaints.
• Collects, counts and disburses money; performs basic bookkeeping; completes banking transactions.
• Troubleshoots problems involving office equipment.
• Performs other duties as assigned.

Associates at ESFM are offered many fantastic benefits.

Full-time and part-time positions offerthe following benefits to associates: Retirement Plan,Associate Shopping Program,Health and Wellness Programs,Discount Marketplace,Identity Theft Protection,Pet Insurance,Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offerthe following benefits to associates: Medical,Dental,Vision,Life Insurance/AD,Disability Insurance,Commuter Benefits,Employee Assistance Program,Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

About Compass Group: Achieving leadership in the foodservice and facility management industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.