Facility Operations & Guest Experience

Fifthandb; Nashville, Northern (TN, KY); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance for hourly workers

401k after one year

Job summary

The Food Hall Co. in Nashville, TN is seeking team members to deliver a welcoming guest experience and support fast, friendly service across all eateries. You will help with opening/closing duties, maintain clean dining and common areas, and respond to guest questions with enthusiasm.

Qualified candidates enjoy working in a lively hospitality setting, can stand for long periods, and lift up to 50 pounds. Shifts include days, evenings, weekends, and holidays.

Qualifications

• Prior restaurant experience is desired but not required.
• Fun, energetic, and works with a genuine care for the guest experience.
• Ability to stand for extended periods and lift at least 50 pounds.
• Maintain a current Food Handlers, State Alcohol Serving Certificate, and practice proper sanitation procedures (upon hire).
• Must be available to work a variety of shifts: days, evenings, late nights, weekends, and various holidays.

Responsibilities

• Greet and welcome guests professionally and friendly
• Arrive on time for scheduled shifts, ready to work
• Wear the proper uniform at all times (non-slip shoes)
• Perform opening, closing, and side work duties
• Communicate questions or issues to Management promptly
• Work collaboratively with coworkers in a friendly and enthusiastic manner
• Set up the team for success in the next shift
• Respond to guest questions in a friendly and enthusiastic tone
• Deliver food orders from the eateries to guests’ tables rapidly and accurately
• Act as the contact point between eateries & guests
• Communicate food orders with both eateries & during table delivery
• Ensure food is served in accordance with safety standards
• Remove dirty dishes and utensils
• Prepare dining areas by cleaning and resetting tables
• Continue to scan the Hall for opportunities to clean and sanitize all common areas
• Ensure restrooms are clean & stocked with appropriate items
• Collect, wash, & disperse food trays to eateries
• Ensure beverage stations are in operational order
• Clean up spills and broken glassware and attend to similar problems during service.

Skills

Guest service

Energetic

Genuine guest care

Stamina

Job description

The Food Hall Co. in Nashville, TN is seeking team members to deliver a welcoming guest experience and support fast, friendly service across all eateries. You will help with opening/closing duties, maintain clean dining and common areas, and respond to guest questions with enthusiasm.

Qualified candidates enjoy working in a lively hospitality setting, can stand for long periods, and lift up to 50 pounds. Shifts include days, evenings, weekends, and holidays.