Facility Maintenance Technician-Building Trades

Inside Higher Ed; Fayetteville (NC); On-site; USD 36,467 - 52,131; Full time

Job summary

A higher education institution is seeking a Facility Maintenance Technician in Fayetteville, NC. This full-time role involves providing locksmith services, aiding facility management, and ensuring high-quality customer service. Candidates should possess a high school diploma, experience in building trades, and a valid driver's license. Skills in communicating effectively, dependability, and leading teams are required. The position offers a salary range of $36,467 - $52,131, with a closing date for applications on 01/25/2026.

Qualifications

• Experience in the trade(s) areas related to the position’s role may be substituted on a year-for-year basis.
• Must have a valid driver’s license and maintain an acceptable driving record.

Responsibilities

• Aid the Facility Maintenance Supervisor on operational aspects of the Lock Shop.
• Design & layout complex master key systems.
• Export codes to automated key cutters and CNC machines for key cutting.
• Perform duties including master keying all cylinder types and repairing locks.

Skills

Customer Service

Technical Knowledge

Dependability/Attendance

Communication

Leading Work Teams

Education

High school diploma or equivalent

Job description

Facility Maintenance Technician – Building Trades

Position Title: Facility Maintenance Technician – Building Trades

Working Title: Lead Locksmith

Position Number: 001771

Full-time or Part-time: Full Time

Number of Vacancies: 1

Department: Facilities Management

Posting Number: 0402597

SHRA/EHRA: SHRA

Job Category: Service/Maintenance

Hiring Range: $36,467.00 - $52,131.00

Overall Position Competency: Advanced

Primary Purpose of the Position

The Primary purpose of the Facility Maintenance Building Trades – Lead Locksmith will aid the Facility Maintenance Supervisor (FMS) on all matters concerning the operational aspects of the Lock Shop. This position will work with software to design & layout complex master key systems. It will export codes to automated key cutters and CNC machines for cutting and engraving keys, enter personal and department information into the facilities management database, and perform duties including, but not limited to, master keying all cylinder types (desk and padlocks), duplicating & cutting keys, and repairing and installing door, cabinet, and file cabinet locks.

Minimum Education and Experience Requirements

• Graduation from high school or equivalent. Experience in the trade(s) areas related to the position’s role may be substituted on a year-for-year basis.
• A valid driver’s license. Must have and maintain an acceptable driving record, preferably five or more years of driving experience with no more than one minor at fault accident or violation in the past three years.

Knowledge, Skills, and Abilities

• Customer Service: Recognizes potential problems in service and addresses and resolves promptly and respectfully—ability to insist on providing high-quality service for internal and external customers. Demonstrate customer focus by identifying, understanding, and responding to internal and external customers’ needs. Responds to customers’ needs, questions, and concerns accurately, effectively, and on time.
• Knowledge – Technical: Advises staff of specialized grounds maintenance techniques and processes for use in unusual situations or problems. General knowledge of established grounds procedures and strategies, and special applications required in assigned areas. Ability to follow a daily work schedule, observe the performance of a small work group, and react to situations requiring minor adjustments to routine.
• Dependability/Attendance: Ability to demonstrate dependability, which requires daily attendance. Ability to report to work daily, for a full shift, at an appropriate time. Ability to submit leave requests at least five days in advance, as much as possible.
• Communication: Conveys information clearly, confidently, and with proper tone. Facilitates open communication. Uses discretion and demonstrates sensitivity to confidentiality concerns. Listens effectively and provides appropriate feedback. Should check and respond to emails daily—ability to develop and deliver written information to individuals or groups to ensure that they understand the message.
• Leading Work Teams: Ability to establish expectations and clear direction to meet goals and objectives of ongoing work for a group of employees. Ability to motivate and engage employees through effective communication.

Preferred Qualifications

• Institutional Locksmith Association member.
• Institutional locksmith Association membership.
• Certified Journey Level certification and/or Fire Door Inspector.
• Certification, but not contingent for position.
• Five years of progressive Building Trades experience at the Journeyman level.
• Three or more years of locksmith experience.
• Through knowledge of tools, equipment and materials used in general building maintenance and construction trades.
• Knowledge and skill with Microsoft 365 products, and willingness to learn new programs.
• Previous lead worker or supervisory experience.

Notice to Applicants

Please make sure that the work history listed on your application is identical to the work history listed on your resume. Do not use the phrase “see resume.” Please list at least three (3) professional references to include a current supervisor. References will only be contacted if you are selected for the position and with your permission.

Closing Date

01/25/2026

EEO Statement

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), academic verification and credit history check (if applicable). Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, and employees based on race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented individuals from diverse backgrounds.

Veteran's Statement

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.