Facility & Front Desk Lead

City of Medina - Civil Service Commission; Medina (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

City of Medina - Civil Service Commission seeks a Facility Monitor to manage front desk duties, membership sales, and program registrations while ensuring a clean, safe, and welcoming Recreation Center environment. The role supports the Office Administrator and Recreation Supervisor in daily operations.

The position covers front desk, Fitness Room supervision, and facility operations with emphasis on customer service, safety, and program support.

Qualifications

• First Aid certification is required.
• CPR/AED certification is required.
• Valid Ohio driver’s license.

Responsibilities

• Provide excellent customer service at front desk, assist with membership sales and class registration.
• Promote a team environment and maintain clean, orderly lobby and front desk areas.
• Monitor front desk access, assist with question handling and fee collection.
• Provide instruction on proper equipment use in Fitness Room and enforce rules.
• Assist with setup/teardown for events and rentals.

Skills

Customer service

Sales transactions

Basic arithmetic

PC use

Tools

Membership software

Cash register

Job description

City of Medina - Civil Service Commission seeks a Facility Monitor to manage front desk duties, membership sales, and program registrations while ensuring a clean, safe, and welcoming Recreation Center environment. The role supports the Office Administrator and Recreation Supervisor in daily operations.

The position covers front desk, Fitness Room supervision, and facility operations with emphasis on customer service, safety, and program support.