Recreation Front Desk & Member Services Associate

Kids for the Future; Moraine (OH); On-site; USD 17,000 - 21,000; Part time

Job summary

The City of Moraine is seeking a part-time Recreation Clerk to greet visitors, explain memberships and rentals, collect payments, and balance cash at the facility.

This role involves assisting with tours, answering inquiries, and promoting programs while ensuring accurate use of registration software and adherence to city policies. CPR/First Aid are preferred and pre-employment screening is required.

Qualifications

• High School Diploma or GED with 1+ years recreation experience preferred or equivalent education/experience.
• Pre-employment drug screening and background check required; random screenings.
• First Aid and CPR certifications preferred or must be obtained after hire.

Responsibilities

• Assist in developing a safe and effective public recreation program.
• Promote parks and recreation programs and establish positive rapport with the public.
• Respond to inquiries about programs, memberships, and rentals; conduct orientation tours.
• Accurately operate the Registration Management Software.
• Open and close facilities and handle cash per City policy.
• Collect fees, issue receipts, balance cash, and deposit funds.
• Address participant complaints and escalate as needed.
• Ensure compliance with City policies and procedures.
• Prepare publications like brochures, calendars, letters, posters, and flyers.
• Maintain CPR and first aid certifications.
• Maintain professional appearance and punctual attendance.

Skills

Customer relations

Cash handling

Verbal communication

Written communication

Public relations

Education

High School Diploma or GED

First Aid Certification

CPR Certification

Tools

Registration Management Software

Job description

The City of Moraine is seeking a part-time Recreation Clerk to greet visitors, explain memberships and rentals, collect payments, and balance cash at the facility.

This role involves assisting with tours, answering inquiries, and promoting programs while ensuring accurate use of registration software and adherence to city policies. CPR/First Aid are preferred and pre-employment screening is required.