Facility Assistant, Creative Greensboro(Roster)

City of Greensboro, NC; Greensboro (NC); On-site; USD 17,000 - 25,000; Part time

Job summary

City of Greensboro, NC's Creative Greensboro is seeking a Facility Assistant to support event and class activities, handle room access, and provide friendly customer service at the front desk.

You will work 10-15 hours per week in the afternoons, evenings, and weekends, with duties including light maintenance, information provision, and coordination with staff to keep spaces clean and ready for programs.

Qualifications

• High school diploma or GED required.
• Proficiency in Microsoft Office, especially Excel.
• 1-2 years of customer service experience.

Responsibilities

• Provide room access and information for classes and events; assist visitors at the front desk.
• Maintain reception area and coordinate with staff to ensure spaces are clean and ready for use.
• Assist with light maintenance and administrative tasks as needed.

Skills

Customer service

Communication

Excel

Education

High school diploma or GED

Tools

Microsoft Office

Job description

The City of Greensboro exists to partner with the community to build the desired quality of life for Greensboro. All of our actions are guided by our commitment to and measured by our success in building public trust and the future we and the community desires.

Critical to our success is maintaining a work environment that fosters employee commitment to public service and making a difference in the lives of our residents.

If this sounds like a purpose that you would like to share in, please consider the opportunity below.

Work Schedule:

Up to 20 hours per week, within the following schedule: M-F 3:30-8:30pm, Saturday 9a-4pm, and Sunday 12:30-4p.

Primary Duties/Brief Description of Work:

Founded in 2019, Creative Greensboro, the city’s office of arts and culture, provides support for, ensures access to, and drives awareness of Greensboro’s creative community. Through a range of programs, services, and partnerships, Creative Greensboro supports the development of a vibrant city. Creative Greensboro is now searching for a Facility Assistant to join our team of energetic, public service focused individuals.

As the Facility Assistant, you will work with Creative Greensboro staff, tenants and community partners to provide room access, equipment for classes and events, and customer service support. By managing the reception desk, the Facility Assistant will interact with public visitors of the facility and provide general building and event information. The Facility Assistant will also work alongside facility security, housekeeping, and maintenance staff to proactively address day-to-day issues, including ensuring room cleanliness and organization. The Facility Assistant will also be responsible for other administrative and light maintenance duties as assigned.

As a member of the Creative Greensboro team, the Facility Assistant will work an average of 10-15 hours per week during afternoon, evening and/or weekend hours within the schedule of Monday-Friday 3:30 pm to 8:30 pm, Saturday: 9:00 am to 4:00 pm, and Sunday: 12:30 pm to 4:00 pm.

The Facility Assistant position might be for you if:

• You take pride in the exceptional work you do for the community;
• You take pride in exceeding the expectations of customers and residents;
• You have a general knowledge of arts and culture.

The physical duties of the job are walking, kneeling, standing, or sitting for prolonged periods of time and lifting and carrying moderate to heavy materials (up to 40lbs). This job is Non-Exempt and is subject to the overtime provisions of the Fair Labor Standards Act.

Minimum Qualifications:

• High school Diploma OR GED
• Proficiency in the Microsoft Office suite, especially Microsoft Excel
• At least 1-2 years of professional experience in a position with customer service responsibilities.

Preferred Qualifications:

• Pursuing or holds an Associate's or Bachelor's Degree in a Cultural Arts or related field