Facilities & Vendor Operations Specialist

Synovus; Albany (GA); On-site; USD 52,000 - 76,000; Full time

Job summary

Synovus seeks a hands-on maintenance technician to support multiple locations, coordinating vendor services and prioritizing work orders. The role requires building and managing a vendor network, ensuring regulatory compliance, and maintaining high customer satisfaction across the market.

You will work closely with the Regional Facilities Manager, perform site inspections, and oversee contractor performance while ensuring safety and quality standards in all facilities activities.

Qualifications

• HVAC, electrical, and plumbing knowledge.
• Ability to read and interpret blueprints, manuals, and technical drawings.
• Strong troubleshooting and problem-solving skills.
• Knowledge of safety codes and building regulations.
• Excellent organizational and time-management abilities.
• Effective communication and customer service skills.

Responsibilities

• Performs general maintenance at pre-determined locations and acts as a dispatcher for the regional market.
• Self-performs routine repairs and assists RFM in building vendor network for market coverage.
• Dispatches and manages outside vendors for work orders in the designated market.
• Prioritizes and closes work orders.
• Conducts quarterly site surveys to monitor quality and customer satisfaction.
• Collaborates with RFM for vendor setup and regulatory requirements in Pinnacle AP System.
• Ensures vendors are compliant and properly identified on site.
• Communicates with vendors and end users to coordinate site visits and oversee work quality.
• Scopes vendor work and provides proposals for approval.

Skills

HVAC

Electrical

Plumbing

Building maintenance

Reading blueprints

Troubleshooting

Time management

Communication

Education

High school diploma

Job description

Synovus seeks a hands-on maintenance technician to support multiple locations, coordinating vendor services and prioritizing work orders. The role requires building and managing a vendor network, ensuring regulatory compliance, and maintaining high customer satisfaction across the market.

You will work closely with the Regional Facilities Manager, perform site inspections, and oversee contractor performance while ensuring safety and quality standards in all facilities activities.