Facilities Technician

The Wendy's Company; Town of Portage (NY); On-site; USD 52,000 - 68,000; Full time

Job summary

The Wendy's Company is seeking a Facilities Technician to support Restaurant Operations across our Corporate portfolio. The role provides maintenance services, repairs, and excellent customer service while efficiently handling multiple work orders and projects.

Key duties include equipment repair (cooking and prep), electrical/plumbing/ carpentry tasks, and preventive maintenance, with responsibilities to communicate outcomes and manage parts and tools, ensuring timely completion of work and

Qualifications

• Two or more years of related experience in general shop and/or building maintenance
• Knowledge of carpentry, plumbing, electrical, commercial cooking equipment, and basic HVAC/refrigeration
• Knowledge of industry compliance and safety awareness
• Ability to plan and schedule
• Ability to troubleshoot
• Ability to adapt
• Ability to problem-solve
• Ability to think critically
• Strong verbal and written communication skills

Responsibilities

• Maintain and repair cooking and prep equipment (oven, grill, fryer, ice machine, Frosty machine) as needed
• Provide interior and exterior maintenance services (electrical, plumbing, painting, carpentry, floor tile repair, acoustic ceiling repair)
• Follow Preventative Maintenance schedules
• Develop and maintain relationships with internal customers, suppliers and service providers; order/return parts
• Review and complete work orders and projects within established timeframes
• Provide comprehensive facilities visit summaries and next steps
• Communicate technical information clearly
• Operate company fleet van and maintain parts inventory
• Keep tools in good condition
• Meet department and company goals
• Analyze facilities issues to reduce downtime
• Troubleshoot mechanical issues and plan next steps
• Respond to emergencies with appropriate urgency
• Attend meetings and work hours including on-call, holidays, weekends
• Other duties as assigned

Skills

Maintenance skills

Carpentry

Plumbing

Electrical work

HVAC/refrigeration

Safety awareness

Planning & scheduling

Troubleshooting

Problem solving

Communication

Job description

The Facilities Technician (FTech) role is integral to the success of our company by supporting Restaurant Operations across our Corporate portfolio. Facilities Technician is responsible for providing a variety of maintenance and facilities related services as well as delivering excellent customer service while efficiently managing multiple work orders and/or project plans.

Essential Functions:

• Maintain and repair cooking and prep equipment (e.g. oven, grill, fryer, ice machine, Frosty machine) as needed.
• Provide interior and exterior maintenance services including, but not limited to, electrical repair, plumbing repair, painting, carpentry, floor tile repair, and acoustic
• ceiling repair.
• Responsible for following Preventative Maintenance schedules as outlined by Department leadership.
• Develop and maintain working relationships with internal customers, outside suppliers and service providers; order and return parts in a timely manner.
• Responsible for reviewing and completing work orders and/or projects in a quality manner and within an established timeframe as assigned.
• Provide comprehensive facilities visit summaries in person and within related business software that includes but is not limited to: work completed, next steps and or close-out actions.
• Communicate technical and critical information both through verbal and written communication to the Organization.
• Operate a company issued fleet van and maintain a standard parts inventory ensuring parts are readily available when needed.
• Maintain company issued tools in good working condition.
• Responsible for meeting all department and company set goals.
• Analyze facilities and maintenance related issues to reduce equipment downtime.
• Troubleshoot mechanical issues and formulate an action plan for next steps through repair or replacement.
• Responsible for responding to emergency situations with an appropriate level of urgency.
• Attend staff meetings and other meetings as required.
• Work assigned working hours, including on-call, holidays and weekends.
• Other duties as assigned.

Knowledge and Abilities:

• Two or more years of related experience in general shop and/or building maintenance is highly preferred.
• Knowledge of strong basic trade skills including carpentry, plumbing, electrical, commercial cooking equipment, appliance repair and basic HVAC/refrigeration
• Knowledge of industry compliance and safety awareness
• Ability to plan and schedule
• Ability to troubleshoot
• Ability to demonstrate adaptability
• Ability to demonstrate problem-solving skills
• Ability to demonstrate critical thinking skills
• Ability to demonstrate strong verbal and written communication skills

Requirements:

Valid Driver’s License without work restrictions

Working Conditions:

40 – 45 hours weekly, Physical Demands (lifting, climbing, standing, moving), May be required to wear protective clothing, such as earplugs and work boots. Continuous standing, walking, pushing, crawling, climbing, stooping, squatting, and repetitive arm motion requiring full shoulder/elbow/wrist/hand mobility.

Occasional to frequent lifting, pulling, pushing, and carrying materials weighing up to 100 pounds.

Environmental: Hazardous equipment: Occasion to frequent work with hazardous equipment, such as electrical systems, air conditioning, and heating systems Contaminants: May be exposed to contaminants, such as oils, solvents, and paints Lighting: May work in bright or inadequate lighting Temperature: Indoor/External work areas or sites may not be temperature controlled.

Must be able to work while being exposed to dust and inclement weather, marked changes in temperature and/or humidity, radiation, fumes/vapors, sharp instruments/tools, hazardous liquids, and operating machinery.

Must have near vision, far vision, depth perception, and be able to distinguish colors.

We are an Equal Opportunity Employer.Inclusionisattheheartof our business.