Facilities Technician

PRO Club; Novato (CA); Hybrid; USD 42,000 - 65,000; Full time

Job summary

PRO Club in Novato, CA is seeking a facilities/maintenance associate to uphold the club's building operations and deliver exceptional member service. You will perform preventive maintenance, assist with daily operations, and greet members throughout the property.

The role requires strong attention to detail, the ability to follow standard procedures, and a team-driven attitude in a fast-paced hospitality environment.

Qualifications

• To perform this job successfully, an individual must be able to perform each primary job function satisfactorily.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• SKILLS & KNOWLEDGE: Ability to read/understand, analyze, and interpret general training manuals, professional journals, or technical procedures.

Responsibilities

• Learn and apply the company's standard operating procedures.
• Preventive maintenance responsibility of the building such as pool vacuuming and testing / adjusting pool water chemicals, plumbing, light electrical and painting.
• Restock supplies, replenish inventory and products.
• Maintain a clean, safe work environment.
• Greet members and guests through-out the property.
• Understand and anticipate the needs of the property
• Be attentive and listen carefully to the member's and follow through.
• Follow up as required and communicate in a timely manner.
• Be an active participant in events, programs, meetings and training.
• Represent the club in a professional manner through image, dress, communication, and immediate follow through and response.
• Schedule varies and may require weekend and holiday hours, days and evenings.

Job description

GENERAL SUMMARY
This position is responsible for maintaining Club building operations as directed and to provide the highest level of service to the members. All associates are responsible for providing exceptional customer service and hospitality to all members and guests and consistently demonstrate a positive and professional attitude.

Our Culture
Our unique culture is at the heart of all we do and is guided by our values and behaviors. It's what we expect of ourselves and each other every day. We call it our "Code of Culture".
Our Code of Culture includes Our Mantra, Our Actions We Live By, and Pete's Promise:
Our Mantra:
Respect The Past
Accept Responsibility
Pay it Forward
Our Actions We Live By:
Actions We Live By. It's who we are when we step into our full power.
Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that aren't good enough. And we navigate tough conversations with empathy and grace.
Think Ahead. Be An Owner. Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it!
Stay Humble. Hustle Harder. Show up and do the hard work. Be a gritty, roll-up-your-sleeves kind of crew. Know it's never about one person--we are a part of a powerful team.
One Team. One Voice. Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.
Be Curious. Ask Why. Stay member curious. We seek to understand, and we never settle. We ask questions to truly understand the core of a matter.
Pete's Promise:
Service Forward
Ruthlessly Consistent
Do the Right Thing
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
PRIMARY JOB FUNCTIONS

• Learn and apply the company's standard operating procedures.
• Preventive maintenance responsibility of the building such as pool vacuuming and testing / adjusting pool water chemicals, plumbing, light electrical and painting.
• Restock supplies, replenish inventory and products.
• Maintain a clean, safe work environment.
• Greet members and guests through-out the property.
• Understand and anticipate the needs of the property
• Be attentive and listen carefully to the member's and follow through.
• Follow up as required and communicate in a timely manner.
• Be an active participant in events, programs, meetings and training.
• Represent the club in a professional manner through image, dress, communication, and immediate follow through and response.
• Schedule varies and may require weekend and holiday hours, days and evenings.

Qualifications

MINIMUM QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each primary job function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SKILLS & KNOWLEDGE
Ability to read/understand, analyze, and interpret general training manuals, professional journals, or technical procedures; ability to effectively present information and respond to questions from children, managers, Associates, members, and the general public.
Ability to identify problems, collect data, establish facts, and draw valid conclusions; ability to interpret a variety of technical instructions and deal with several abstract and concrete variables.
EXPERIENCE