Facilities Technician

The Bay Club Company

Redmond (WA)

On-site

USD 34,440 - 41,328

Full time

14 days+

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Benefits offered by this job

Club Membership

Competitive Compensation

Discounts on club services

Paid Time off

Health Insurance

Job summary

A hospitality company in Redmond seeks a Facilities Technician responsible for maintaining building operations and providing exceptional service to members. The ideal candidate will have at least three years of building operations experience, possess strong communication skills, and demonstrate attention to detail. This full-time role includes both preventive maintenance and direct member interaction, offering a pay range of $25-$30 per hour.

Qualifications

3+ years of building operations experience required.
Ability to maintain a clean and safe work environment.
Strong verbal communication and conflict resolution skills.

Responsibilities

Perform preventive maintenance including pool vacuuming and plumbing.
Restock supplies and maintain inventory.
Greet members and anticipate their needs.

Skills

Customer service

Problem-solving

Communication

Detail-oriented

Job description

Join to apply for the Facilities Technician role at The Bay Club Company

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GENERAL SUMMARY

This position is responsible for maintaining Club building operations as directed and to provide the highest level of service to the members. All associates are responsible for providing exceptional customer service and hospitality to all members and guests and consistently demonstrate a positive and professional attitude.

JOB DESCRIPTION

OUR CULTURE

Our unique culture is at the heart of all we do and is guided by our values and behaviors. It’s what we expect of ourselves and each other every day. We call it our “Code of Culture”.

OUR CODE OF CULTURE

OUR MANTRA

Respect The Past
Accept Responsibility
Pay it Forward

OUR ACTIONS WE LIVE BY

Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that aren’t good enough. And we navigate tough conversations with empathy and grace.
Think Ahead. Be An Owner. Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it!
Stay Humble. Hustle Harder. Show up and do the hard work. Be a gritty, roll‑up‑your‑sleeves kind of crew. Know it’s never about one person–we are a part of a powerful team.
One Team. One Voice. Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.
Be Curious. Ask Why. Stay member curious. We seek to understand, and we never settle. We ask questions to truly understand the core of a matter.
Pete’s Promise
Service Forward
Ruthlessly Consistent
Do the Right Thing

PETE’S PROMISE

Service Forward
Ruthlessly Consistent
Do the Right Thing

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

PRIMARY JOB FUNCTIONS

Learn and apply the company’s standard operating procedures.
Preventive maintenance responsibility of the building such as pool vacuuming and testing / adjusting pool water chemicals, plumbing, light electrical and painting.
Restock supplies, replenish inventory and products.
Maintain a clean, safe work environment.
Greet members and guests through-out the property.
Understand and anticipate the needs of the property.
Be attentive and listen carefully to the member’s and follow through.
Follow up as required and communicate in a timely manner.
Be an active participant in events, programs, meetings and training.
Represent the club in a professional manner through image, dress, communication, and immediate follow through and response.
Schedule varies and may require weekend and holiday hours, days and evenings.

QUALIFICATIONS

MINIMUM QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each primary job function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SKILLS & KNOWLEDGE

Ability to read/understand, analyze, and interpret general training manuals, professional journals, or technical procedures; ability to effectively present information and respond to questions from children, managers, Associates, members, and the general public. Ability to identify problems, collect data, establish facts, and draw valid conclusions; ability to interpret a variety of technical instructions and deal with several abstract and concrete variables.

EXPERIENCE

Minimum three (3) years of building operations experience
Professional, friendly manner and excellent customer service attitude and abilities
Strong verbal communication and conflict resolution skills
Enthusiastic, responsible, and dependable team player
Self-motivated, takes initiative, anticipate the needs of others and willing to acquire new skills
Well organized and detail oriented
High cleanliness standards

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Associate is regularly required to sit; stand; use hands and fingers, handle or feel; reach with hands and arms; and talk and hear. The Associate is occasionally required to walk; stoop, kneel, crouch, or crawl; and taste or smell. The Associate must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. The noise level in the work environment is usually moderate.

JOB DESCRIPTION REVISION

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. This job description replaces all previous descriptions for this position.

AN EQUAL OPPORTUNITY EMPLOYER

The Bay Club Company (“TBCC”) provides equal employment opportunities without regard to race (and all traits historically associated with race, including but not limited to, hair texture and protective hairstyles), color, religion, creed (including, but not limited to, religious dress and grooming practices), sex (including pregnancy, childbirth or related medical conditions, and breastfeeding, and other related medical conditions), sexual orientation and identity, gender, gender identity, gender expression, actual or perceived national origin/ancestry, accent or ability to speak English, age, disability, marital/familial status, source of income, veteran status, citizenship status, political activities or affiliations, medical condition, genetic information, persons with AIDS or AIDS-related condition, or persons who are victims of domestic violence.

ESTIMATED BASE PAY RANGE

$25 - $30 / hour

OTHER COMPENSATION AND BENEFITS