Facilities Technician

The Bay Club Company; Pleasanton (CA); On-site; USD 21,352 - 41,328; Full time

Benefits offered by this job

Club Membership

Competitive Compensation

Discounts on club services

Paid Time Off

Health Insurance

Job summary

A premium lifestyle company located in Pleasanton, California, seeks a Building Operations Coordinator responsible for maintaining club facilities and ensuring exceptional service to members. The ideal candidate has at least three years of building operations experience and possesses strong communication skills. Full-time associates may receive benefits such as health insurance and club membership.

Qualifications

• Minimum three years of building operations experience.
• Professional and friendly manner with excellent customer service attitude.
• Self-motivated and takes initiative.

Responsibilities

• Perform preventive maintenance of the building including pool cleaning.
• Greet members and guests throughout the property.
• Maintain a clean, safe work environment.

Skills

Customer service skills

Verbal communication

Conflict resolution

Job description

Overview

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General Summary

This position is responsible for maintaining club building operations as directed and to provide the highest level of service to the members. All associates are responsible for providing exceptional customer service and hospitality to all members and guests and consistently demonstrate a positive and professional attitude.

Culture

Our unique culture is at the heart of all we do and is guided by our values and behaviors. It's what we expect of ourselves and each other every day. We call it our "Code of Culture".

• Respect the Past, Accept Responsibility, Pay it Forward
• Actions We Live By: Keep it Real, Think Ahead, Stay Humble, One Team, Be Curious
• Pete's Promise: Service Forward, Ruthlessly Consistent, Do the Right Thing

Responsibilities

• Learn and apply the company’s standard operating procedures.
• Preventive maintenance of the building such as pool vacuuming and testing/adjusting pool water chemicals, plumbing, light electrical and painting.
• Restock supplies, replenish inventory and products.
• Maintain a clean, safe work environment.
• Greet members and guests throughout the property.
• Understand and anticipate the needs of the property.
• Be attentive and listen carefully to the member’s and follow through.
• Follow up as required and communicate in a timely manner.
• Be an active participant in events, programs, meetings and training.
• Represent the club in a professional manner through image, dress, communication, and immediate follow through and response.
• Schedule varies and may require weekend and holiday hours, days and evenings.

Qualifications

Minimum Qualifications To perform this job successfully, an individual must be able to perform each primary job function satisfactorily.

• Ability to read, understand, analyze, and interpret general training manuals, professional journals, or technical procedures.
• Ability to identify problems, collect data, establish facts, and draw valid conclusions; interpret technical instructions.

Experience

• Minimum three (3) years of building operations experience.
• Professional, friendly manner and excellent customer service attitude and abilities.
• Strong verbal communication and conflict resolution skills.
• Enthusiastic, responsible, and dependable team player.
• Self-motivated, takes initiative, anticipate the needs of others and willing to acquire new skills.
• Well organized and detail oriented.
• High cleanliness standards.

Physical Requirements

Regularly required to sit, stand, use hands and fingers, handle or feel, reach with hands and arms, talk and hear. Occasionally required to walk; stoop, kneel, crouch, or crawl; taste or smell. Must frequently lift and/or move up to 50 pounds. Vision required: close vision, distance vision, and ability to adjust focus. Noise level is usually moderate.

Benefits & Compensation

Estimated Base Pay Range: $15.50 - $30.00 / hour.

• Club Membership
• Competitive Compensation
• Discounts on club services and amenities
• Continuing Education
• Community Involvement
• Paid Time Off*
• Health Insurance*

*Offered to Full-Time associates. Full-Time status eligibility starting at 20 average hours of work per week.

Equal Opportunity Employer

We are an Equal Opportunity Employer. The Bay Club Company ("TBCC") provides equal employment opportunities without regard to race, color, religion, creed, sex, sexual orientation and identity, gender, gender identity, gender expression, national origin, accent or ability to speak English, age, disability, marital/familial status, source of income, veteran status, citizenship status, political activities or affiliations, medical condition, genetic information, persons with AIDS or AIDS-related condition, or persons who are victims of domestic violence.