Facilities Tech & Workplace Concierge (Part-Time)

puma; Boston (MA); On-site; USD 37,000 - 39,000; Part time

Job summary

PUMA in Boston is seeking a part-time Facilities/Office Coordinator to welcome employees, guests and visitors, and keep the front desk running smoothly. You will manage visitor registrations, issue access cards, triage tickets, support central services tasks like ordering catering and processing invoices, ensure the building is clean, safe, and fully functional.

This role requires 0-2 years in site operations, a HS diploma or associate's, proficiency with Microsoft Office, and the ability to

Qualifications

• 0-2 years' experience in building/site operations.
• Proficient with Microsoft Office.
• Lifting up to 50 lbs. required.

Responsibilities

• Manage all front desk operations, including visitor registration and guest check-ins.
• Oversee employee and visitor access card programs.
• Triage tickets in the ticketing system.
• Support Central Services and HR in tasks such as ordering catering and processing invoices.
• Ensure the building is clean, safe, and fully functional for Puma employees and visitors.

Skills

Customer service

Interpersonal skills

Organization

On-site operations

Multitasking

Education

High School Diploma or Associate's Degree

Tools

Microsoft Office

Job description

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine. Applying for a job at PUMA is easy.

YOUR MISSION

Welcome all PUMA employees, business guests, and visitors, ensuring a seamless and positive experience.

• Manage all front desk operations, including visitor registration and guest check-ins
• Oversee employee and visitor access card programs.
• Triage tickets in the ticketing system
• Support the Central Services and HR teams in administrative tasks such as ordering catering, processing invoices and other duties as needed
• Ensure the building is clean, safe, and in working order and all areas of the building are fully functional to support PUMA business for our employees and visitors
• Respond promptly to and manage facilities requests using the internal work order system
• Diagnose maintenance issues to resolution or bring in appropriate vendor
• Perform routine maintenance tasks and address facility-related issues including but not limited to, repairs, inspection, equipment upkeep, carpentry, simple plumbing, painting, moving of boxes/furniture/supplies, small scale office reconfigurations, and building preventative maintenance
• Provide first-class support to internal teams, visitors and vendors while addressing requests in a timely and professional manner including identifying opportunities for process improvement.
• Act as a point of contact for any facility-related concerns, ensuring high levels of customer satisfaction.
• Conduct daily walkthroughs of building to identify and action any issues, opportunities for improved operation and service excellence
• Support department and company-wide events, meetings, and trainings with set up, take down and furniture coordination
• Order and maintain core office supplies including facilities related items
• Support ad hoc projects and tasks related to the Central Services function as needed and assigned supporting day-to-day operations of the Facilities and Mailroom teams.

YOUR TALENT

• High School Diploma or Associate's Degree
• 0-2 years' experience in building/site operations
• Basic knowledge of all trades (HVAC, Electrical, Plumbing, Fire/Life Safety etc.)
• Must be onsite daily to perform tasks and oversee staff
• Proficient with Microsoft Office
• Lifting up to 50 Lbs. required
• 1 year of experience in customer service, hospitality, office coordination, or workplace support roles.
• Strong interpersonal skills with a natural ability to create welcoming, positive experiences for employees, guests, and visitors.
• Highly organized with the ability to manage multiple tasks and prioritize in a fast-paced, service-oriented environment.
• Comfortable supporting in-person workplace operations and acting as a first point of contact in an office setting.
• Availability for an on-site role, Monday-Thursday, 8:30 AM-1:30 PM

The hiring range base pay for this position is $27-28 per hour.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience.To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.

PUMA is an Equal Employment Opportunity (EEO) employer. It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law.