Facilities Support Services Coordinator

Seattle Pacific University; Seattle (WA); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Healthcare benefits

Tuition benefits

Retirement plan

Job summary

Seattle Pacific University’s Facilities department seeks a highly organized Facilities Support Services Coordinator to manage central stores, inventory, and procurement across campus. The role supports service requests, CMMS workflows, and customer communications while supervising 3–5 student workers.

Ideal candidates will have at least two years in purchasing or warehouse operations, strong customer service and communication skills, and the ability to balance multiple tasks in a busy campus

Qualifications

• Two years of purchasing, warehousing, or stores/materials operations experience.
• Excellent communication and analytical skills.
• Strong organizational and time-management abilities.
• Willingness to operate university vehicles; forklift training.
• Valid Washington state driver’s license.

Responsibilities

• Coordinate central stores and inventory; receive, organize, store, track, and distribute supplies.
• Support purchasing, vendor communication, and procurement activities.
• Assist with facilities service requests; manage work-order intake and updates.
• Provide service desk coverage and customer updates; resolve routine issues.
• Supervise 3–5 part-time student employees.
• Evaluate products and vendor options to meet service objectives.

Skills

Customer service

Organization

Communication

Time management

Analytical skills

Education

High school diploma or GED

Associate or bachelor's degree preferred

Tools

CMMS (TMA/SchoolDude/Maximo)

Microsoft Office

Job description

Job Description:Who We AreFounded in 1891, Seattle Pacific University has a long and distinguished history in Christian higher education. Located just minutes from downtown Seattle, SPU seeks to be a premier Christian university fully committed to engaging the culture and changing the world by graduating people of competence and character, becoming people of wisdom, and modeling grace-filled community.What We NeedSeattle Pacific University’s Facilities department is seeking an organized, service-oriented Facilities Support Services Coordinator to support the day-to-day delivery of Facilities services across campus.This on-campus position coordinates the department’s central stores and inventory functions, including the procurement, receipt, storage, distribution, and tracking of maintenance and custodial supplies. The Coordinator also provides service desk support, assists with maintenance service requests, communicates with campus customers and Facilities staff, and supervises part-time student employees. Through these responsibilities, the position helps keep Facilities resources organized and contributes to timely, responsive service across campus.This role may be a good fit for someone who enjoys a combination of organization, customer service, hands-on operational work, and problem-solving and who takes satisfaction in helping others get the materials and support they need.The Facilities Support Services Coordinator supports Seattle Pacific University's mission by contributing to a Christ-centered learning and working community committed to academic excellence, service, and engagement with the world. In this role, the employee brings their skills, gifts, and professional expertise to work that matters—serving students, colleagues, and the broader University community in ways that reflect SPU's values and purpose. To that end, all University employees are required to be aligned with and supportive of SPU's Statement of Faith and its derivative policies and lifestyle expectations.What You’ll DoCoordinate central stores and inventory activities. Receive, organize, store, track, and distribute maintenance and custodial supplies, monitor stock levels, maintain accurate records, and help plan for replenishment.Support purchasing and materials coordination. Assist with purchasing, vendor communication, procurement activities, and materials needed to support Facilities operations.Help coordinate Facilities service requests. Work with the Maintenance Manager, Custodial Manager, and other Facilities staff to support work-order intake, dispatching, customer communication, and service tracking using the department’s computerized maintenance management system (CMMS).Provide responsive customer service. Provide service desk coverage, respond to customer questions and service requests, provide status updates, and help resolve routine issues.Supervise student employees. Train and supervise three to five part-time student employees supporting warehouse and service desk functions.Support effective Facilities operations. Work with Facilities staff to evaluate products, materials, and vendor options that meet departmental needs and service objectives.Assist with campus operational needs. As an essential Facilities employee, report for work as required during inclement weather, emergencies, or other situations affecting University operations.What You BringWe’re looking for someone who is dependable, organized, comfortable working with both people and systems, and able to balance several different responsibilities in a service-focused environment.A successful candidate will bring:A high school diploma or GED, or an equivalent combination of education and relevant experience.At least two years of experience in purchasing, warehouse operations, stores/materials operations, or comparable education or experience.Demonstrated commitment to providing high-quality customer service.Sound judgment and the ability to identify issues, ask for assistance when appropriate, and communicate effectively with others.Strong organization, time management, and attention to detail.Strong communication and analytical skills.Experience using Microsoft Office applications, including Teams, Excel, Word, and Outlook.Comfort using computerized systems to maintain records, track inventory, or coordinate work. Experience with a computerized maintenance management system (CMMS), such as TMA, SchoolDude, or Maximo, is helpful.A valid Washington State driver’s license and driving record that meets University requirements.Ability to operate University vehicles ranging from small pickup trucks to larger box trucks.Forklift certification or willingness to complete forklift training.A personal commitment to the Christian faith and affirmation of SPU's Statement of Faith ; enthusiasm for supporting the University's Christian mission ; and willingness to uphold the policies and lifestyle expectations of SPU's Christian community.Preferred QualificationsThe following experience would be helpful, but isn't required:An associate or bachelor’s degree in business or a related field.Familiarity with building materials, maintenance operations, or building system repairs.Experience with billing, invoicing, or records management.Work EnvironmentThis is an in-person position located on Seattle Pacific's main campus. This position combines office and service desk responsibilities with warehouse and facilities-related work. Most work takes place indoors, with some responsibilities requiring work outdoors. The position involves moving throughout Facilities work areas and campus spaces, handling supplies and equipment, and occasionally working in varying temperatures and weather conditions.The position requires the ability to lift up to 50 pounds, climb stairs and ladders while carrying supplies or equipment, drive University service vehicles and forklifts (training provided), and work safely around warehouse and facilities equipment. Facilities employees are considered essential personnel and may be required to report to work during inclement weather or other emergencies affecting University operations.Compensation and BenefitsAnticipated Hiring Range: $24.00-26.50 per hour, commensurate to experienceStatus: Full-time, non- exemptDepartment: Facility & Project ManagementLocation: Seattle Pacific University, Seattle, WABenefits: SPU offers a comprehensive benefits package designed to support employees and their families. Benefits currently include healthcare coverage, retirement benefits, health savings account contributions for eligible employees, tuition benefits for employees and qualified dependents, and other programs that support employee well-being and professional success. Benefit plans and eligibility are subject to change and will be provided at the time of hire.Additional Information:How to ApplyPlease complete the online application through Workday and be prepared to submit:ResumeCover LetterWe look forward to hearing how your unique talents and expereince can contribute to the mission of SPU!