Facilities Support Services Coordinator

SPU Seattle Pacific University; United States; On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Healthcare

Retirement benefits

HSA contributions

Tuition benefits

Job summary

Seattle Pacific University is seeking a Facilities Support Services Coordinator to manage central stores, inventory, and service desk operations on campus in Seattle, WA. The role includes receipt, storage, and distribution of maintenance and custodial supplies, plus CMMS-tracking and vendor coordination.

You will supervise 3-5 student employees, support purchasing activities, and ensure timely, customer‑focused service across Facilities. This is an in-person, on-campus position.

Qualifications

• High school diploma or GED or equivalent.
• At least two years in purchasing, warehouse operations, stores/materials operations, or related.
• Demonstrated commitment to providing high-quality customer service.
• Strong communication and analytical skills.
• Experience with CMMS (TMA/SchoolDude/Maximo) is helpful.
• Valid WA driver’s license and safe driving record.
• Ability to operate University vehicles and forklifts (training provided).
• Affirm SPU's Christian mission and community standards.

Responsibilities

• Coordinate central stores and inventory activities. Receive, organize, store, track, and distribute supplies; monitor stock levels and plan replenishment.
• Support purchasing and materials coordination. Assist with purchasing, vendor communication, and materials needs.
• Help coordinate Facilities service requests with the CMMS for work-order intake, dispatch, and tracking.
• Provide responsive service desk coverage and resolve routine issues.
• Supervise 3–5 student employees supporting warehouse and service desk functions.
• Assist evaluation of products and vendor options to meet departmental needs.
• Report to work during inclement weather or emergencies as required.

Skills

Organizational skills

Customer service

Communication skills

Attention to detail

Time management

Education

High school diploma or GED

Associate or Bachelor's degree in business or related field

Tools

CMMS (TMA/SchoolDude/Maximo)

Microsoft Office (Teams, Excel, Word, Outlook)

Job description

Who We Are

Founded in 1891, Seattle Pacific University has a long and distinguished history in Christian higher education. Located just minutes from downtown Seattle, SPU seeks to be a premier Christian university fully committed to engaging the culture and changing the world by graduating people of competence and character, becoming people of wisdom, and modeling grace-filled community.

What We Need

Seattle Pacific University’s Facilities department is seeking an organized, service-oriented Facilities Support Services Coordinator to support the day-to-day delivery of Facilities services across campus. This on-campus position coordinates the department’s central stores and inventory functions, including the procurement, receipt, storage, distribution, and tracking of maintenance and custodial supplies. The Coordinator also provides service desk support, assists with maintenance service requests, communicates with campus customers and Facilities staff, and supervises part-time student employees. Through these responsibilities, the position helps keep Facilities resources organized and contributes to timely, responsive service across campus. This role may be a good fit for someone who enjoys a combination of organization, customer service, hands‑on operational work, and problem‑solving and who takes satisfaction in helping others get the materials and support they need.

What You’ll Do

• Coordinate central stores and inventory activities. Receive, organize, store, track, and distribute maintenance and custodial supplies, monitor stock levels, maintain accurate records, and help plan for replenishment.
• Support purchasing and materials coordination. Assist with purchasing, vendor communication, procurement activities, and materials needed to support Facilities operations.
• Help coordinate Facilities service requests. Work with the Maintenance Manager, Custodial Manager, and other Facilities staff to support work-order intake, dispatching, customer communication, and service tracking using the department’s computerized maintenance management system (CMMS).
• Provide responsive customer service. Provide service desk coverage, respond to customer questions and service requests, provide status updates, and help resolve routine issues.
• Supervise student employees. Train and supervise three to five part-time student employees supporting warehouse and service desk functions.
• Support effective Facilities operations. Work with Facilities staff to evaluate products, materials, and vendor options that meet departmental needs and service objectives.
• Assist with campus operational needs. As an essential Facilities employee, report for work as required during inclement weather, emergencies, or other situations affecting University operations.

What You Bring

• A high school diploma or GED, or an equivalent combination of education and relevant experience.
• At least two years of experience in purchasing, warehouse operations, stores/materials operations, or comparable education or experience.
• Demonstrated commitment to providing high-quality customer service.
• Sound judgment and the ability to identify issues, ask for assistance when appropriate, and communicate effectively with others.
• Strong organization, time management, and attention to detail.
• Strong communication and analytical skills.
• Experience using Microsoft Office applications, including Teams, Excel, Word, and Outlook.
• Comfort using computerized systems to maintain records, track inventory, or coordinate work.
• Experience with a computerized maintenance management system (CMMS), such as TMA, SchoolDude, or Maximo, is helpful.
• A valid Washington State driver’s license and driving record that meets University requirements.
• Ability to operate University vehicles ranging from small pickup trucks to larger box trucks.
• Forklift certification or willingness to complete forklift training.
• A personal commitment to the Christian faith and affirmation of SPU's Statement of Faith; enthusiasm for supporting the University's Christian mission; and willingness to uphold the policies and lifestyle expectations of SPU's Christian community.

Preferred Qualifications

• An associate or bachelor’s degree in business or a related field.
• Familiarity with building materials, maintenance operations, or building system repairs.
• Experience with billing, invoicing, or records management.

Work Environment

This is an in-person position located on Seattle Pacific's main campus. This position combines office and service desk responsibilities with warehouse and facilities-related work. Most work takes place indoors, with some responsibilities requiring work outdoors. The position involves moving throughout Facilities work areas and campus spaces, handling supplies and equipment, and occasionally working in varying temperatures and weather conditions. The position requires the ability to lift up to 50 pounds, climb stairs and ladders while carrying supplies or equipment, drive University service vehicles and forklifts (training provided), and work safely around warehouse and facilities equipment. Facilities employees are considered essential personnel and may be required to report to work during inclement weather or other emergencies affecting University operations.

Compensation and Benefits

Anticipated Hiring Range: $24.00-26.50 per hour, commensurate to experience

Status: Full-time, non‑exempt

Department: Facility & Project Management

Location: Seattle Pacific University, Seattle, WA

Benefits: SPU offers a comprehensive benefits package designed to support employees and their families. Benefits currently include healthcare coverage, retirement benefits, health savings account contributions for eligible employees, tuition benefits for employees and qualified dependents, and other programs that support employee well‑being and professional success. Benefit plans and eligibility are subject to change and will be provided at the time of hire.

Our Mission

Founded in 1891, Seattle Pacific University has a long and distinguished history in Christian higher education. Located just minutes from downtown Seattle, SPU seeks to be a premier Christian University fully committed to engaging the culture and changing the world by graduating people of competence and character, becoming people of wisdom, and modeling grace-filled community. Seattle Pacific University seeks applicants committed to its Christian mission. As part of our mission of cultural engagement, SPU is committed to building an excellent staff and faculty that reflects a broad range of talents, experiences and perspectives. Valuing the full array of God's created humanity is an ethos that is inseparable from our Christian faith. At SPU, we recognize this full human array as a basic feature of God's creation and a core theme of the gospel. At the heart of our mission‑centered commitment is a desire to represent the breadth of God's kingdom more fully. We strive to become a workplace to recruit, develop, and retain faculty and staff who can embrace, value, and engage differences with humility and care. We invite you to join us on our journey by starting a career at SPU!

Accommodation

Seattle Pacific University provides reasonable accommodation to applicants. If you need a reasonable accommodation for any portion of the application or hiring process please contact the Human Resources Department at [phone], or email [e-mail]. Notification must be given at least five (5) working days before the accommodation is needed.

Reference Documents

These statements are more than policies; they form the shared framework within which we pursue our mission as educators, scholars, staff, and colleagues. SPU is committed to helping all members of the SPU community provide for their own safety and security. Each year, in compliance with federal law, SPU publishes an Annual Security and Fire Safety Report. This compliance document is available on the SPU website. A print version of the Annual Security and Fire Safety Report is available at the Office of Safety and Security at 601 West Emerson Street, Seattle, WA 98119, or you can request that a copy be mailed to you by calling 206-281-2922. SPU’s report contains information regarding campus security and personal safety including topics such as crime prevention, fire safety, crime reporting policies, disciplinary procedures, and other matters of importance related to security and safety on campus. The report also contains information about reported crimes for the three previous calendar years that occurred on campus; in certain off‑campus buildings or property owned or controlled by SPU; and on public property within and immediately adjacent to and accessible from the campus. In addition, the report contains information about fires occurring in on‑campus student housing facilities during the three preceding calendar years. This information is required by law and is provided by the Seattle Pacific University Office of Safety and Security.