Facilities Support Intermediate

Spectraforce Technologies, Inc.; Chicago (IL); On-site; USD 25,000 - 36,000; Part time

Job summary

Spectraforce Technologies, Inc. seeks a Facilities Support Intermediate for an onsite role in Chicago, IL. The position covers facility operations, reception, and general support to keep daily business running smoothly.

The assignment runs 5+ months with a temp-to-hire path, working Tue-Thu, 8:00 AM–5:00 PM, totaling about 25 hours per week. Responsibilities include handling work orders, vendor coordination, and safety/compliance tasks.

Qualifications

• Coordinate service requests, preventive maintenance, repairs, supplies, and vendor activities.
• Strong customer service and written and verbal communication skills.
• Identify issues, elevate risks, and follow through to resolution.
• Knowledge of office safety, security, and emergency procedures.
• Proficiency with Microsoft Office and work-order systems.

Responsibilities

• Coordinate service requests, preventive maintenance, repairs, supplies, workspace needs, and vendor activities while managing multiple priorities.
• Strong customer service, interpersonal, and written and verbal communication skills with employees, leaders, contractors, and property management.
• Identify issues, elevate risks appropriately, and follow through to resolution.
• Work knowledge of office safety, security, emergency procedures, and applicable workplace policies.
• Proficiency with Microsoft Office and the ability to learn work-order, purchasing, and other facilities-related systems.
• Maintain records, process invoices or purchase requests, track work, and support budget/compliance.
• Work independently or collaboratively, adapt to changing priorities, protect confidential information, and provide dependable onsite support.

Job description

Job Title: Facilities Support Intermediate

Duration: 5+ months | Temp to Hire

Location: Chicago, IL 60661

Worksite: Onsite | Tuesday - Thursday | 8:00 AM - 5:00 PM

Weekly hours: 25 hours per week

Role Overview

The facility support function consists of a variety of roles in support of daily operations and may include reception services, general facility operations, maintenance, or driver.

Responsibilities

• Ability to coordinate service requests, preventive maintenance, repairs, supplies, workspace needs, and vendor activities while managing multiple priorities.
• Strong customer service, interpersonal, and written and verbal communication skills, including the ability to work effectively with employees, leaders, contractors, and property management.
• Sound judgment and practical problem-solving skills, with the ability to identify issues, elevate risks appropriately, and follow through to resolution.
• Working knowledge of office safety, security, emergency procedures, and applicable workplace policies and practices.
• Proficiency with Microsoft Office and the ability to learn work-order, purchasing, and other facilities-related systems.
• Attention to detail when maintaining records, processing invoices or purchase requests, tracking work, and supporting budget and compliance requirements.
• Ability to work independently and collaboratively, adapt to changing priorities, protect confidential information, and provide dependable onsite support.
• Ability to perform the essential physical and scheduling requirements of the role, which may include walking through office areas, bending, stooping, pushing, lifting up to 50 lbs., sitting for long periods, typing, and responding to urgent needs. May perform tasks that are custodial in nature, including those related to office and break room/kitchen maintenance.

Reception Services

• Answer and appropriately direct incoming calls.
• Greet visitors; determine nature of business and direct to appropriate individual.
• Ensure completion of any visitor management tasks including review of Office Safety Induction Presentation.
• Maintain guest and visitor sign in/out; oversee the distribution and return of employee and visitor access badges.
• Assist in building or suite access control and the maintenance of a safe, healthy, and secure office.
• Maintain local contact lists, if appropriate.
• Maintain neat and organized front office area.
• Manage conference room use, reconcile conflicts, and post schedules (if appropriate).
• May assist with meeting setup, including procuring food and equipment.
• May perform other duties in support of the facility team or general office, as needed.
• Prepare and process incoming and outgoing mail (includes determining and affixing postage).
• Maintain records on outgoing registered mail and packages and reconcile charging errors as needed.
• Handle special requests for mail, package, shipping-freight services.
• Ensure compliance with all legislation related to the handling and shipping of materials.
• May assist with mass mailings (generating distribution lists, labels, etc.).

Maintenance

• Respond to requests for facility maintenance or repair.
• Ensure completion of routine and required building or equipment service.
• Maintain equipment manuals and logs.

General Facility Support

• Purchase and stock office supplies.
• Follow appropriate standard supply and related cost charging guidelines.
• Respond to internal requests for facilities service or repairs and contact property management or external providers as appropriate.
• Assist with tasks related to facility management and appearance.
• Assist with facility Health, Safety, Security, and Environmental tasks.
• Support Plan Beyond goals and tasks related to Office Sustainability.
• Create or order identification badges, and provide building or suite access card management.
• Direct staff to corporate guidance on offsite storage, and coordinate box storage and retrieval.
• Upkeep of floor plans and other office information.
• May track office utilization or update other Facility related data as needed or requested.
• In the event of an office renovation or move - provide support to Facilities project manager as requested.
• Assist or manage internal furniture moves, reconfigurations, or installations as needed.
• Serve as backup to Facility Lead on tasks related to local day-to-day operations. Cross train with Lead (or others as appropriate).
• Other support to Real Estate Operations as needed or requested.

Additional Requirements

• Responsibilities may require physical activity including some or all of the following: bending, stooping, walking, pushing, lifting up to 50 lbs., climbing stairs and I or ladders, sitting for long periods, and typing.
• May perform tasks that are custodial in nature, including those related to office and break room/kitchen maintenance.
• Role is office-based/ onsite.