Facilities Shift Manager - Grave Shift

River City Casino & Hotel; St. Louis (MO); On-site; USD 65,000 - 85,000; Full time

Job summary

PENN Entertainment is seeking a Shift Manager for the Facilities department in Missouri. The role oversees HVAC, electrical, and plumbing maintenance on the 3rd shift (10 pm–6 am, Sunday through Thursday) and leads a team to meet safety, quality, and guest-service goals.

The candidate will manage schedules, assist in budgeting, and ensure regulatory compliance while driving efficient operations and superior service at all times.

Qualifications

• Bachelor’s degree in a related field and 2+ years of management experience.
• Working knowledge of Electrical, Plumbing, HVAC, and Carpentry trades; trade license preferred.
• Strong written and verbal communication skills in English; proficient with Microsoft Office.
• Ability to read plans, manage budgets, and interpret technical diagrams.

Responsibilities

• Supervise and manage facilities staff who maintain HVAC, electrical, plumbing, and water systems.
• Create schedules that control labor costs while ensuring guest satisfaction.
• Assist in budgeting and monitor department performance.
• Oversee maintenance and construction projects and assess vendor use.
• Inspect projects after completion and ensure safety and quality.
• Ensure OSHA standards are followed and confidentiality maintained.
• Promote excellent customer service and inter-department collaboration.
• Read and interpret plans and specifications.

Skills

Leadership

Communication

Microsoft Office

Read blueprints

Education

Bachelor's degree in related field

Tools

Electrical knowledge

HVAC knowledge

Plumbing knowledge

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

WE LOVE OUR WORK.

This Shift Manager role currently supports 3rd shift (typically 10 pm - 6 am, Sunday through Thursday)

• Responsible for supervising and managing staff in the Facilities department who conduct general maintenance, installation, maintenance, and repair of HVAC, electrical and plumbing systems, and water distribution on a daily shift. Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives.
• Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving guest satisfaction.
• Responsible for assisting in the budget process for the department and provides recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager.
• Assists in managing maintenance and construction projects and determines best practice for using in-house resources or outside vendor for applicable shift.
• inspects projects after completion for satisfactory results.
• Ensures OSHA standards are followed.
• Manages grounds crew and maintenance of property grounds.
• Conducts a daily inspection of the property to ensure that it is clean, attractive, and fully functional; implements immediate remediation of problems.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.
• Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management.
• Maintains strict confidentiality in all departmental and company matters.
  
  

BRING US YOUR BEST.

• Bachelor’s degree (B.A/B.S.) in related field from four-year college or university; two (2) years of related experience and/or training; or equivalent combination of education and experience. Prior management experience preferred.
• Must have a working knowledge of Electrical, Plumbing, HVAC, and Carpentry trades, along with knowledge of generators, fire pumps, and electrical switchgears; trade license is preferred.
• Must have strong written and verbal communication skills; must be fluent and literate in English.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Must be proficient in Microsoft Office applications (Excel, Word, and Outlook).
• Previous experience with all aspects of maintenance and engineering (special emphasis on electrical, plumbing, air conditioning, and maintenance of all equipment) required.
• Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Must be able to read and interpret plans and specifications.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
  
  

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer