Facilities Manager - Full Time

Boomtown Casino Biloxi; Biloxi (MS); On-site; USD 65,000 - 85,000; Full time

Job summary

PENN Entertainment in Biloxi is seeking a Facilities Supervisor to lead the maintenance team across HVAC, electrical, plumbing and related trades. The role emphasizes scheduling, budgeting, and ensuring guest satisfaction through reliable systems and safety compliance.

The ideal candidate has a Bachelor’s degree with leadership experience and strong proficiency in Excel, Word, and Outlook. The position requires collaboration with management and contractors to keep the property running smoothly.

Qualifications

• Bachelor's degree in a related field and supervisory experience preferred.
• Working knowledge of Electrical, Plumbing, HVAC and Carpentry trades.
• Ability to read plans and interpret specifications.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Strong problem solving, communication and leadership skills.

Responsibilities

• Supervise and manage Facilities staff performing maintenance and repairs.
• Develop and monitor operating goals; control labor costs and schedules.
• Assist in budget process and ensure compliance with budget initiatives.
• Coordinate new maintenance and construction projects; read plans.
• Inspect completed projects and ensure OSHA compliance.
• Schedule maintenance and coordinate with external contractors.

Skills

Electrical

HVAC

Plumbing

Carpentry

Leadership

Education

Bachelor's degree

Tools

Excel

Word

Outlook

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• Responsible for supervising and managing staff in the Facilities department who conduct general maintenance, installation, maintenance and repair of HVAC, electrical and plumbing systems. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.
• Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.
• Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.
• Assists in coordinating all new maintenance and construction projects. Must be able to read and interpret plans and specifications.
• Assists in coordinating the Facilities team members in the assignment and inspection of the assigned work duties.
• Inspects projects after completion for satisfactory results.
• Ensures OSHA standards are followed within the department.
• Schedules repair, maintenance and installation of machines, tools and equipment to ensure continuous operations.
• Coordinates outside contractors for grounds and landscaping needs.
• Conducts a daily inspection of the property to ensure that it is clean, attractive and fully functional. Implements immediate remediation of problems.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals.
• Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM.
• Maintains strict confidentiality in all departmental and company matters.

BRING US YOUR BEST.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• Bachelor's degree (B.A./B.S.) from four year college or university; two years related experience and/or training; or equivalent combination of education and experience. Prior leadership experience is preferred.
• Must have a working knowledge of Electrical, Plumbing, HVAC and Carpentry trades, along with knowledge of generators, fire pumps, and electrical switchgears; trade license is preferred.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Must be proficient in Microsoft applications (Excel, Word, and Outlook).
• Previous experience with all aspects of maintenance and engineering (special emphasis on electrical, plumbing, air conditioning, and maintenance of all equipment).
• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Must be able to read and interpret plans and specifications.

Supervisory Responsibilities

This job has supervisory responsibilities.

• Responsible for staff development and training programs.
• Responsible for rewards and recognition program to maximize employee engagement.
• Evaluates team members within department and delivers constructive feedback to employees in regards to performance.
• Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.
• Determines work procedures and expedites workflow.
• Responsible for employee performance (disciplining, coaching, counseling).

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment.

Equal Opportunity Employer