Facilities Services Manager

University of New Mexico; Albuquerque (NM); On-site; USD 46,000 - 62,000; Full time

Job summary

University of New Mexico in Albuquerque, NM seeks a Facilities Services Manager to coordinate maintenance, operation, and utilization of spaces within the College of Pharmacy. The role demands strong project management, communication, and collaboration with internal service providers, vendors, and leadership.

The successful candidate will manage multiple priorities in a complex academic environment, ensuring safe, compliant, and efficient facility operations that support educational, research,

Qualifications

• Experience managing daily facility operations and service requests.
• Strong project management, planning, tracking and coordination skills.
• Communication with building occupants, vendors and leadership.

Responsibilities

• Serve as liaison with UNM Facilities Services, Capital Projects, EHS and IT.
• Ensure safety, quality, compliance and operational efficiency.
• Coordinate maintenance, outages, and service requests.
• Provide regular project/status reports to leadership.
• Monitor regulatory compliance for facilities and spaces.
• Coordinate security access, badge requests and first responders if needed.
• Manage contracts, quotes, and vendor performance.
• Collaborate on space planning and resource management.
• Maintain occupancy records and room allocation data.
• Oversee fleet management and vehicle scheduling.
• Prepare audits, documentation, and disaster recovery plans.
• Promote safety culture and environmentally responsible practices.

Skills

Facility operations

Project management

Stakeholder communication

Vendor coordination

Regulatory compliance

Tools

CMMS/Work orders

Space planning systems

Job description

Requisition ID

req37773

Working Title

Facilities Services Manager

Position Grade

11

Position Summary

The UNM College of Pharmacy is seeking to fill a Facilities Services Manager who coordinates maintenance, operation, and utilization of the spaces assigned to the College of Pharmacy. The College of Pharmacy serves over 250 students with more than 180 employees. This position will require excellent project management and communication skills as frequent communication is required between employees, stakeholders, internal service providers, vendors and contractors.

The successful candidate will be expected to manage multiple priorities in a complex academic and research environment while supporting safe, compliant, and efficient facility operations that advance the College's educational, research, clinical, and administrative activities.

Duties and Responsibilities

1. Serving as the College's primary liaison with UNM Facilities Services, Capital Projects, Environmental Health and Safety, IT, Security, and other service departments.
2. Ensures operational efficiency, consistency, quality, safety and compliance in addressing the facility and safety needs of the College of Pharmacy.
3. Submits ticket requests and coordinates building-system interruptions and planned shutdowns affecting power, HVAC, plumbing, research laboratories, or other critical operations to the facility.
4. Provides frequent and consistent communication on the status of projects and service tickets, provides timely reports to leadership and stakeholders, as needed.
5. Monitors for compliance with university policies, regulatory requirements, and applicable local, state, and federal laws for all facilities performed in assigned spaces.
6. Oversees various security measures in assigned spaces, which may include coordinating first responder calls and providing documentation of security incidents. Assists with access by submitting key requests and badge access requests.
7. Works with vendors and College purchasing for requests for external quotes for maintenance, construction, custodial, and related services; monitoring contractor performance, verifying compliance with contractual requirements, controlling costs, and conducting quality assurance reviews.
8. Collaborate with leadership on facility utilization, space planning, and resource management to support institutional priorities.
9. Maintains occupancy records and assists with room assignment requests, room changes, access requests, and may coordinate space allocation activities with UNM Space Planning and maintain or update College information in the University's space management system.
10. Holds a valid, active driver's license and can complete UNM's defensive driving course. Maintains fleet vehicles to be ready at all times, coordinates vehicle parking and communication, monitors service schedules and facilitates service, etc.
11. Monitor facility conditions through routine inspections to verify status of occupancy and safety.
12. Establish and maintain operational records, maintenance documentation, reports, and other systems for audit and internal controls, including building records and documentation associated with renovations, new construction, and other facility improvements.
13. Develop, maintain, and periodically update emergency preparedness, business continuity, and disaster recovery plans.
14. Provide timely reports and updates to leadership and stakeholders.
15. Promote a culture of workplace safety by ensuring proper use, maintenance, and stewardship of equipment, tools, and supplies while encouraging environmentally responsible practices.
16. Perform additional responsibilities and special projects as assigned and may respond to urgent facility issues outside regular business hours and coordinate appropriate follow-up with internal service providers, emergency personnel, vendors, and College leadership.

See the Position Description for additional information.

Conditions of Employment

• Possession of a valid New Mexico driver's license is a requirement for this job.
• Successful candidate must submit to post-offer, pre-employment physical examination and medical history check.

Minimum Qualifications

High school diploma or GED; at least 5 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications

• Experience managing daily facility operations, including coordinating maintenance and service requests, monitoring facility conditions, prioritizing operational needs, and communicating with building occupants and service providers.
• Experience with project management, including planning, coordinating, tracking, and completing facility-related projects involving multiple stakeholders.
• Experience supporting research laboratory operations, including coordination of specialized facility requirements, maintenance activities, safety considerations, and regulatory compliance.
• Experience managing capital improvements, renovations, and/or maintenance projects
• Experience with regulatory requirements for planning, design, licensing, and performance of contract work.
• Experience administering service contracts: developing scopes of work, submitting approvals from central administrative offices, negotiating vendor pricing, assessing quality assurance, and evaluating contractor performance.
• Holds active certifications for any safety and facilities related standards which may include but are not limited to: OSHA, NFPA, ADA, etc.
• Experience developing emergency preparedness, business continuity, and disaster recovery plans.
• Experience with providing formal communication that may include professional proposal, report, etc.
• Experience interpreting construction drawings, facility plans, technical specifications, or other project documentation.
• Experience using computerized maintenance management, work-order tracking, space management, or similar facilities information systems.

Campus

Health Sciences Center (HSC) - Albuquerque, NM

Department

Pharmacy Deans Office (401A)

Employment Type

Staff

Staff Type

Regular - Full-Time

Status

Exempt

Pay

Monthly: $3,841.07 - $5,148.00

Benefits Eligible

This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.

ERB Statement

As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.

Background Check Required

Yes

For Best Consideration Date

9/11/2026

Eligible for Remote Work

No

Veteran Preference Program

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

Equal Opportunity & Diversity Statement

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

Background Check Requirement Details

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.