Facilities Service Representative

1045 NCH Corporation; Indiana; Hybrid; USD 54,000 - 66,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401(k) plan

Remote work option

Job summary

Solenis LLC is seeking a Facilities Service Representative for remote employment in the United States. This role focuses on preventative maintenance, diagnostics, and field service for Chemscearch FE accounts, with significant travel requirements and a strong emphasis on safety and customer satisfaction.

The ideal candidate has exceptional interpersonal communication, the ability to manage time autonomously, and proficiency with smart technology.

Qualifications

• Proven ability to manage time autonomously with high travel demands.
• Excellent interpersonal and communication skills.
• Proficiency with smart technology and devices.
• Aptitude to learn equipment service and related technical information.
• Physical ability to perform duties including lifting and moving items as required.

Responsibilities

• Provide routine preventative maintenance and inspections on assigned accounts.
• Inspect, clean, and calibrate system components as needed.
• Assess system fluids, perform water sampling, identify malfunctions, and take corrective actions.
• Accurately report service calls and activities to customers and internal teams.
• Maintain relationships with key accounts and assist in transitioning accounts to a territory manager when applicable.
• Serve as technical support for sales teams within assigned product lines.

Skills

Travel readiness

Interpersonal skills

Smart technology

Equipment service learning

Physical stamina

Job description

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree. For additional information about Solenis, please visit www.solenis.com or follow us on social media.

ABOUT CHEMSEARCH FE

Chemsearch FE, A Solenis Company, is a facility resource management company with over 100 years of experience. We are an industry leading provider of specialty maintenance solutions in urban facilities. As the fastest growing business division of Solenis, FE is committed to standing by our clients to optimize building resources, improve efficiencies and convey a corporate message that the environment matters. We meet the unique needs of those who are responsible for the operation of urban facilities through water conservation, energy savings, waste stream reduction and property maintenance programs.

WE ARE LOOKING FOR PEOPLE LIKE YOU!

An eagerness to learn A strong ability to self-manage A passion for working with people and solving problems Chemsearch FE offers a career destination for talented, passionate and results-driven people who seek the innovation and growth opportunity that we provide. We don’t offer jobs we solidify careers, as proven by the thousands of associates worldwide with an average tenure of 13 years. WE KEEP THE POSITION CHALLENGING.

RESPONSIBILITIES INCLUDE:

• Provide routine preventative maintenance services
• Inspection, cleaning and calibration of system components as necessary to assigned accounts
• Determine condition of system fluids, water sampling and testing, identify malfunctions and take corrective actions
• Accurately report service calls
• Maintain relationships of existing key account business and seamlessly transition accounts to a territory manager (when applicable)
• Serve as technical support for sales teams within assigned product lines

HIT THE GROUND RUNNING WITH THESE REQUIREMENTS:

• Proven track record in managing time autonomously 75% or more travel requirement
• Exceptional interpersonal and communication skills
• Proficient with smart technology
• Aptitude to learn equipment service and other technical information
• This position requires occasionally performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning and/or lifting
• Work is conducted both indoors and outdoors, with varying environmental conditions
• MUST be in good physical ability - the job requires frequent walking to and from worksite. Required work activities include, but are not limited to, climbing and descending stairs and ladders (from 10' to 30' in height), sometimes while carrying items Occasionally move drums of chemicals weighing up to 65 pounds Be able to wear protective gear for the face, ears and gloves Other duties as assigned

WHAT WE DO TO MAKE YOU SUCCESSFUL:

Training will be an apprentice model in combination with training classes Company culture recognizing results while embracing work-life balance Discover your strengths and provide advancement opportunities to those who prove successful Competitive compensation package, comprehensive benefits & 401(k) plan Additional Benefits Company culture recognizing results while embracing work-life balance Discover your strengths and provide advancement opportunities to those who prove successful Competitive compensation package, comprehensive benefits & 401(k) plan

This is a remote position.

COMPENSATION

The base salary range for this position is $60,000-60,000 (excluding bonus earnings or overtime pay as applicable by position) which represents the low and high end of Solenis salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to: experience, education, training, location, merit system, quantity or quality of production, responsibilities and regular and/or necessary travel. The range listed is only one component of Solenis Total Rewards package for associates. Please note that this range does not include commissions which for some associates is a substantial part of their overall compensation and there is no maximum for commissions. Our Facilities Service Representative is an entry-level, customer-facing role that assumes the responsibility for maintaining the equipment and services and the relationship within Chemsearch FE’s corporate accounts. A person who proves successful in this role will be considered for advancement opportunities. We celebrate, support and thrive on difference and diversity. We are proud to be an Equal Opportunity Employer. This is a remote position. At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development.

EEO STATEMENTS

Solenis is proud to be an Equal Opportunity Employer.

Solenis is proud to be an Equal Opportunity Affinite action Employer, including Minorities / Women/ Veterans / Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or protected veteran status and will not be discriminated against on the basis of disability.

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree. For additional information about Solenis, please visit www.solenis.com or follow us on social media.