Facilities Service Representative

Solenis LLC; United States; On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Work-life balance

Career advancement

Competitive compensation & benefits

Job summary

Solenis LLC is seeking an entry-level Facilities Service Representative to manage preventative maintenance and service responsibilities for Chemsearch FE's accounts. You will support sales teams and build relationships while traveling to client sites.

The role requires autonomy, strong communication, and the ability to work in varied indoor/outdoor environments. This position emphasizes physical capability and ongoing learning in equipment service.

Qualifications

• Proven track record in managing time autonomously.
• Exceptional interpersonal and communication skills.
• Proficient with smart technology; ability to learn equipment service.

Responsibilities

• Provide routine preventative maintenance services; inspection, cleaning and calibration of system components as necessary to assigned accounts.
• Determine condition of system fluids, water sampling and testing, identify malfunctions and take corrective actions.
• Accurately report service calls.
• Maintain relationships of existing key account business and seamlessly transition accounts to a territory manager (when applicable).
• Serve as technical support for sales teams within assigned product lines.

Skills

Time management

Interpersonal skills

Communication skills

Tech-savvy

Learning ability

Job description

Solenis is a leading global provider of water and hygiene solutions. The company's product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.

For additional information about Solenis, please visit www.solenis.com or follow us on social media.

About Chemsearch FE

Chemsearch FE, A Solenis Company, is a facility resource management company with over 100 years of experience. We are an industry leading provider of specialty maintenance solutions in urban facilities. As the fastest growing business division of Solenis, FE is committed to standing by our clients to optimize building resources, improve efficiencies and convey a corporate message that the environment matters.

We meet the unique needs of those who are responsible for the operation of urban facilities through water conservation, energy savings, waste stream reduction and property maintenance programs.

We’re looking for people like you!

• An eagerness to learn…
• A strong ability to self-manage…
• A passion for working with people and solving problems…

Job Title

The Facilities Service Representative is an entry-level, customer-facing role that assumes the responsibility for maintaining the equipment and services and the relationship within Chemsearch FE's corporate accounts.

Responsibilities

• Provide routine preventative maintenance services; inspection, cleaning and calibration of system components as necessary to assigned accounts
• Determine condition of system fluids, water sampling and testing, identify malfunctions and take corrective actions
• Accurately report service calls
• Maintain relationships of existing key account business and seamlessly transition accounts to a territory manager (when applicable)
• Serve as technical support for sales teams within assigned product lines

Requirements

• Proven track record in managing time autonomously
• 75% or more travel requirement
• Exceptional interpersonal and communication skills
• Proficient with smart technology
• Aptitude to learn equipment service and other technical information
• This position requires occasionally performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning and/or lifting
• Work is conducted both indoors and outdoors, with varying environmental conditions
• MUST be in good physical ability-the job requires frequent walking to and from worksite
• Required work activities include, but are not limited to, climbing and descending stairs and ladders (from 10' to 30' in height), sometimes while carrying items
• Occasionally move drums of chemicals weighing up to 65 pounds
• Be able to wear protective gear for the face, ears and gloves
• Other duties as assigned

Benefits

• Company culture recognizing results while embracing work-life balance
• Discover your strengths and provide advancement opportunities to those who prove successful
• Competitive compensation package, comprehensive benefits & 401(k) plan

Additional Benefits

• Company culture recognizing results while embracing work-life balance
• Discover your strengths and provide advancement opportunities to those who prove successful
• Competitive compensation package, comprehensive benefits & 401(k) plan

The base salary range for this position is $60,000-60,000 ( excluding bonus earnings or overtime pay as applicable by position) which represents the low and high end of Solenis salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to: experience, education, training, location, merit system, quantity or quality of production, responsibilities and regular and/or necessary travel. The range listed is only one component of Solenis Total Rewards package for associates. Please note that this range does not include commissions which for some associates is a substantial part of their overall compensation and there is no maximum for commissions.